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February 2024 by Force9166 2
Employees are very rude I made sure to call ahead and ask if they had a certain game when I get there they say they can only apply a discount to a new copy not a pre-used copy. I knew this was false because they have price matched to pre used copies before
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January 2024 by karen priest
Great customer service and helpful and friendly
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January 2024 by Rachel B
Its so frustrating that I can’t get a hold anyone at this company. I emailed on Christmas Eve, no response yet even though I’ve gotten marketing emails. Sat on hold for 21 minutes to no answer. I then called local store and no one answers then Im hung up on. I placed an order online and come to find out when my nephew opened his Christmas present, there was no game in the case. So disappointing and embarrassing. How can I get what I ordered asap???
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January 2024 by Jerrold Hoschek
Very helpful staff and knowledgeable about their products
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November 2023 by Allen Fritz
Awful and unethical. They don't answer their phone all day. At checkout, the Sales Rep applied my pro rewards points to my order to give me a "one year cartridge warranty" that I didn't ask for, and then told me about it after the fact, trying to sell it to me as a value. I will never visit this location again!
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November 2023 by adrienne lyons
No one answers the phone needless to say I won't be spending my money at this location
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October 2023 by D M
Nick was most helpful to my family and I during a desperate time helping out we appreciate you for going over and beyond great customer service to some it’s just doing your job to others your moving mountains thank you need more workers and people like him thank you again
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September 2023 by Luis Arroyo
Amazing customer service, a lot of items on clearance, share parking, close to other shops. Close to Rt 35, Rt 195, and NJ Turnpike.
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June 2023 by Elena Sweetapple
Can't express how much I appreciate the workers that were at the TOTK release at midnight. I had a problem with the system and my preorder and, despite it being 1am, and all of them were tired from the huge event, they stayed to get things fixed so I could take home a copy. Especially Will, who put in the extra effort to get things worked out. They have an amazing staff who is always friendly and happy to help everytime I come in!
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June 2023 by amira thompson
Will the manager stole my money by no refunding it back to my debit card and instead refunded it back via credit…I’m calling corporate to complain and get my insurance money back ASAP…
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May 2023 by Google user
Can't express how much I appreciate the workers that were at the TOTK release at midnight. I had a problem with the system and my preorder and, despite it being 1am, and all of them were tired from the huge event, they stayed to get things fixed so I could take home a copy. Especially Will, who put in the extra effort to get things worked out. They have an amazing staff who is always friendly and happy to help everytime I come in!
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April 2023 by Zack Brubaker
Employees always are always willing to help and are very professional.
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March 2023 by James Mcintosh
It would be cool if someone answered the phone. Don’t typically leave review but the thing says they’re busy and to call back in a few minutes. Called many times today and no one’s answered
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March 2023 by Kama Kazi
Very small GameStop but tye manager was a real nice guy very pleasant and knowledgeable thxvm Will
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February 2023 by Neil Patel
Tried calling for 2 days and always get a busy signal. I realize they keep the phone disconnected on purpose smh