Hamilton Volkswagen offers a positive experience for customers, focusing on excellent service and straightforward processes. Many reviews highlight the helpfulness of the staff, particularly the sales consultant Sohail, who guides buyers through options and maintains clear communication about their inquiries. Customers appreciate the loaner car program, which allows for convenience during repairs, and the service team is praised for their thorough explanations regarding vehicle issues and repairs. The dealership’s financing options, especially for foreigners, are seen as a major advantage, making it easier for individuals to purchase a vehicle. The buying process is described as easy and pleasant, without any pressure, allowing customers to feel comfortable while test-driving and negotiating. Reviewers mention that paperwork moves quickly once the vehicle arrives, with prices being transparent and as advertised. Additionally, the finance manager, Eliza, is noted for her friendly approach, making the financing experience enjoyable and informative without being pushy. Overall, Hamilton Volkswagen is recognized for its knowledgeable team, customer-friendly policies, and an enjoyable atmosphere, making it a recommended choice for prospective car buyers.
Sohail, the dealer that attend us was amazing, showing us the best options for us. We recommend him to some friends. The credit option for foreigners was the key to decide to buy a VW. We think that this credit program for foreigners is wonderful. Thank yoi VW.
March 2024
Negotiation was quick and easy, Rick was friendly and accommodating, and while F&I was time consuming Eliza was pleasant and easy to work with.
March 2024
I found the buying experience easy and overall pleasant. I didn't feel pressure or rushed. I appreciated the opportunity to test drive the car.
