Jackson Hewitt Tax Service receives high praise from customers for its friendly, professional, and helpful staff. Many reviewers highlight specific employees, such as Amanda and Craig Barker, for their pleasant, patient, and knowledgeable service. Customers appreciate how easy and painless the tax preparation process is, with some mentioning that their interactions made them look forward to returning next year. Craig Barker, in particular, is consistently described as professional, caring, friendly, and willing to go above and beyond to help clients. His ability to explain details clearly and his patience with questions are highly valued. Customers also note that Jackson Hewitt is a reliable and honest company, with some mentioning their long-term loyalty. Even those who had issues with other locations or representatives found that Craig Barker provided excellent service, fitting them in promptly and making sure all questions were answered thoroughly. Overall, Jackson Hewitt is seen as a dependable business with dedicated staff who strive to make the tax process smooth and understandable for their clients.
Exceptional service! Very thorough, efficient and knowledgeable! Took his time, answered questions and was very pleasant. Highly recommended! Thank you!
April 2025
One on one service when they are as knowledgeable and people friendly as I received just makes the whole process better
March 2025
Customer service was excellent, and provided me all services I need. I recommend Walmart to anyone.
