Journeys is a clean and organized store with helpful staff who provide great customer service. Customers appreciate the friendly associates who go above and beyond to assist, such as checking for specific shoe sizes and offering to order items if not in stock. Employees like Maurice and Taija are praised for their willingness to help, whether by searching for the right shoes or making customers feel welcomed. The store offers a good selection of shoes, including popular brands like Crocs and Uggs, and staff are attentive to customer needs. Overall, Journeys provides a positive shopping experience with attentive service and a well-maintained environment.
The customer service has always been great. I go for Crocs and I always either find what I want or if not they're able to order it for me and I'm also able to pick them up at the store.
December 2023
Super clean and organized store! Asked a sales associate if they had a shoe in my size, they didn’t, but as I was looking around they handed me the shoe box! They had continued to look for it which was really appreciated. I wish I got their name but they were very helpful and I did buy the shoes!
October 2022
Taija at store 1108 , very helpful. I felt welcomed coming into the store. I am very picky when it comes to my selection of shoes & she took her time to help me find what I was looking for! Need more employees like her! Thank you again Taija!!
