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March 2025 by Erum Zaidi
had the unpleasant experience with an extremely rude teller by the name of Michelle
Went for a 5 mins job to print a card; when my turn came up, she told me she has a queue waiting and my task would take too long. she proceeded to take the person behind me in line and get their deposit done. I would like to know in what world is it acceptable to pick and choose customers when they've waited in line.
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October 2024 by Letty Perez
I came to open a new bank account. Yes, I would've check the reviews before coming to this back. We checked in and we waited for 2 hours for someone else skipping in line. And was told that we got there at the same time. It was a lie. They didn't brother to check. And when I told them that I didn't want to open the account no more they just said no worries. Don't waste your time coming to the branch.
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September 2024 by Nina
I went there in the afternoon to get a cashier's check. After a short wait, the teller David was very helpful in assisting me. The woman I believe to be the manager was expedient in reviewing and approving things as needed.
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March 2024 by April B.
They withdraw atm uses twice. Once when it happens and once when it posts. My account was in the negative so many times because of this happening. They steal your money. I closed my account and opened one with Wells Fargo and haven't had a problem since! Also Wells Fargo only requires a $500/month direct deposit for a free account as opposed to pnc that requires a $2000 and loves to hit you with that $25 monthly service fee!!
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January 2024 by Fred Conaway
Worst customer service ever. One teller on duty with 15 people in line. Waited 20 minutes before getting waited on. They need to hire more tellers cause this is not the first time this has happened
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December 2023 by Wendy Sammy
Can not get any help no one answers the phone .Teller service is good , I waited for a Notary and was told I had to wait until all appointments was completed [ There was no one waiting ] I tried to call and schedule no answer.
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November 2023 by Ben Caban
It's in awesome bank.
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August 2023 by eduardo alvarez
Great service Alexandra S.is so friendly and helpful.
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February 2023 by Lynn D'Ulisse
Worse customer service. Waited in the drive-up for 15 mins. then he sent the tube back and it didn't go through. Pushed the teller call button with no response. After finally getting the tube back I didn't get a receipt for my deposit.Will NOT be going to that PNC branch again!
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January 2023 by Clifford Fenelus
Refused to cash my check said they "couldn't verified it" lazy bank manager goes on to say go deposit it at my bank. It literally was a check issue from PNC Bank through my health benefits at my job but kept telling me it couldn't be verified. NEVER COMING HERE AGAIN.
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October 2022 by elliott smego
Worst experience ever. I was treated like a criminal and interrogated for over an hour for trying to take money to buy my home. They left me in the office alone. The manager and banker ignored me and made me feel like trash. They asked me questions about why I was coming to a branch 30 miles from my house.End of my banking relationship with PNC. I would advise others to do the same.
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October 2021 by Mildred McDonald
The WORST PNC Branch! I have the worst experience every time I go there! If I could give zero stars I would.
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June 2021 by Amanda
I love this branch, I’ve been to other PNC locations in the area and I regretted going every time. The staff is very friendly and I never have any problems!
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February 2021 by Anthony May
An absolutely horrible bank and staff.
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June 2020 by Amanda Montaque
I love this branch, I’ve been to other PNC locations in the area and I regretted going every time. The staff is very friendly and I never have any problems!
