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January 2024 by Tony P
Well organized, friendly, respectful, and helpful staff. I hit a snag today that was not their fault and they patiently worked through it with me.
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January 2024 by Danielle Mungcal
The staff member administering my urine test was incredibly rude. She ran through the instructions of my sampling in less than 10 seconds and then left the room. Clueless, I simply took the sample and flushed the toilet before I hear an angry, “Open up!” from this woman. After I opened the door she proceeded to berate me about how I apparently wasn’t supposed to flush the toilet and, “can’t follow instructions”. After this she had printed me a piece of paper and handed back my ID, not telling me that I was okay to leave. While I understand that she was most likely tired given that it was a Monday, that is no excuse to be rude and condescending to clients. Do better, Quest!
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January 2024 by PrincessB
I like Quest Diagnostics just some of them because their facility is clean,they have self check in, have walk in and can take you in on time. What I dislike about some Quest Diagnostic I went to is how some of their staff the phlebotomist treat their clients, they don't greet them, they do not do blood work well, if they hurt you while doing it and you complain to them about it they don't apologize to you, theywill be nasty to you. Some of the staffs the phlebotomist are good. The phlebotomist need training to do their job better, need training on how to talk to their clients and how to treat them. I will recommend Quest Diagnostic to anyone looking for a good laboratory place to do blood work.
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January 2024 by Medina Thompson
Very good experience. Fast and easy process. I highly recommend this location.
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December 2023 by Jerry P.
Due to a chromic illness that requires my blood to be drawn every few weeks, I'm VERY familiar with collection labs in the area. The staff at this location was very disorganized and frantic when I brought my sons in for their routine bloodwork and urinalysis. After getting their results back, some of the results are odd enough for both of them that our pediatrician is recommending a redraw at a different location. Additionally, this is the only location I've been to where speaking to a receptionist to check in isn't even really an option, there are check in kiosks and a locked door to the back. I saw an older couple having difficulty with the kiosks when we were called back, and no one would even acknowledge their presence as they came to the door to get us. By the time we were done, they were gone. Not sure if they ever got any help or if they just gave up and left. At least the back area appeared to be clean and sterile, and the phlebotomists seemed to be following all PPE and universal precaution procedures, so a generous "doing what's legally required" bonus star there.
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November 2023 by Michael N.
Considering that they're in the business of processing your bodily fluids the antiseptic, clean room surroundings of the Quest waiting area are both reassuring and oddly disorienting. There's water available but no cups as you're supposed to ask for one but there's no one to ask. Swallow your spit cowboy and bide your time. No need to rely on any form of human interaction, just kneel in penance before their all knowing entry kiosk and then stare at the monitor until the staff retrieves you from your white-out purgatory. And don't forget to answer a few cursory insurance questions from the phlebotomist and then it's time to squeeze your fist and aim for the cup as your DNA heads for the laboratory. Humorless and humanless. Good times. Mom, can I go on that ride again?
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September 2023 by Susan Parilis
The facility is clean, bright, and nicely decorated. The staff are warm, kind, and caring. I was 10 minutes late for my appointment but they still took me immediately and got me out as quickly and efficiently as possible. My phlebotomist was very concerned for my comfort and even apologized when it took longer than she expected to do what she needed to do on the computer. Booking an appointment on their website is also quick and easy. I highly recommend this facility.
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August 2023 by Hans Han
The nurse who did my blood work yelled at me probably because I accidentally touched her nail (apparently she had some manicure work and really cared about it) when trying to press my bandage. Most unprofessional healthcare provider I have ever seen.
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July 2023 by Alison Cox
After being sent away from several labcorps because they were unwilling to break up my blood work for me, it was suggested I try Quest. In my head they are the same and I expected the same. Destiney was my phlebotomist who was SO patient with the anxiety that labcorp had left me with and helped split it up for me and guided me on what to do the next time I come. The facility is beautiful and so clean it was worlds different from the experience I had elsewhere.
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June 2023 by Hassan Zraidi
I did blood work here ,after 2 weeks I went to my doctor to follow up with him ,he told I didn’t get your results
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May 2023 by Owen To (Kenny)
Professional, fast and friendly nurses. You want your lab work done, this is the place to go to.
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May 2023 by Valeri Williams
Recognizing Ms.Onny at the Hamilton site Room# 1 for her fabulous service and her great sense of humor. ?
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May 2023 by Hassan Zag do
I did blood work here ,after 2 weeks I went to my doctor to follow up with him ,he told I didn’t get your results
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May 2023 by a R
They are just as bad as Frontier Airlines. You can't speak to representative while booking an appointment!
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April 2023 by venkat emani
Unprofessional workers do not even know how to inject a needle to draw blood. They must be placed under serious training. They are playing with human emotions
