Sally Beauty provides a positive shopping experience with friendly and knowledgeable staff. Customers have praised associates for going above and beyond to help find products quickly and efficiently. One employee named Alex assisted a customer from out of town, helping locate every item and making check-out smooth. Another staff member was very kind, explaining how much hair gloss to use and how it works for different hair types, encouraging repeat visits. Customers also appreciate the staff’s thorough advice on hair care, especially when it comes to complex tasks like bleaching or caring for curly hair. For example, an employee named Melissa explained the steps for bleaching a multicolored hair and prepared product recommendations, even bringing the products to the counter for future reference. Another helpful associate, Aliyah, took time to explain product differences and usage, ensuring customers leave confident about their choices. The store has seen a positive change since some customers’ earlier visits, with managers and staff like Melyssa and Maye creating a welcoming environment. Overall, Sally Beauty is known for helpful staff, detailed advice, and great product recommendations, making it a trusted place for hair care needs.
Great service! Employee helped me take my hair to the softest periwinkle!
November 2025
I just want to say how incredible my experience was with Melyssa and her coworkers Carlos, Melanie. She went truly above and beyond to make me feel welcome, almost like I was part of the family. Everyone there is so kind and generous, and the whole atmosphere just feels like home. I couldn’t have asked for a better experience!
July 2025
Just stopped in from out of town so familiar with the store. The Associate ‘Alex’ went above and beyond to assist me with finding every last one of my items in a timely manner and helping me check out. I am very happy with my experience at the store.
