TD Bank's branch offers convenient and efficient banking services with a focus on customer care. Customers have experienced quick assistance even without appointments, with some arriving just before opening and being helped promptly. The staff generally exhibits politeness, professionalism, and patience, ensuring a positive experience. One customer praised a representative for being thorough and patient, recommending her specifically for any banking needs. Another highlighted exceptional personal attention from a staff member, noting that from greeting to departure, the service was of a high standard. Overall, the staff's attentive and friendly approach contributes to a welcoming environment. However, there are some concerns. One customer appreciates the location's convenience but was bothered by a particular teller who persistently pushed a credit card offer despite repeated refusals. This persistent sales pitch made the customer uncomfortable, leading to a preference for visiting a different branch to avoid such pressure. Despite this, the customer remains satisfied with TD Bank's services overall, mainly due to positive experiences with other staff members and the bank's location. In summary, TD Bank provides reliable, friendly, and professional service, with most staff members ensuring a positive personal experience. Nonetheless, some customers may encounter persistent sales tactics that could impact their overall satisfaction.
If I could give a 0 rating, that would be my opinion. There is never a system and no staff available. The ATM doesn't work and the staff is always on lunch break. Don't come here because they won't serve you.
October 2024
Absolutely the worst Customer service....should say "The Most Inconvenient Bank"...!!!!! The one teller works like a dog, while the manager and other employees do Absolutely Nothing to help...!!!
April 2024
Very bad service wait here for over an hour. only one person working 3 other person behind me.
