Metro by T-Mobile receives high praise for its helpful and kind staff, especially Kayla. Customers appreciate her for fixing email issues, removing pop-ups, and resolving phone problems such as not receiving calls. She is known for being very nice, sweet, and patient, especially with customers who are not familiar with new technology. Kayla also helped a customer retrieve contacts and photos from a broken phone, saving important data. Many customers have been coming to her for years and trust her expertise. Overall, the store is known for its friendly service and helpful staff, making it a reliable place for phone and tech support.
The sales person went far beyond my expectations. He handled my issues in seconds, I'm somewhat behind in tech so he didn't force me to upgrade but did mention I need to.lol Thank you so much.
May 2026
Walked in just to pay my bill, walked out with my bill paid, a new updated tablet for my kids, setup and turned on all in less than 15 mins. Management is friendly and supportive
May 2026
Carlos was very helpful setting my tablet up and helped me transfer all my stuff will definitley coming back to this store
