“Service has greatly improved now that the lady who used to work at the Deepwater Branch is at the counter. How refreshing it is to just come in and set down my prepaid packages to scan and get a drop off receipt. No more dirty looks as soon as I walk in. No more lectures about the kind of packaging I use or if one tiny spot of tape isnt smooth. Amazing how hundreds if e commerce customers have never once complained about my packages being unsecured upon arrival. No more nasty, curt replies if I have any additional questions. No more witnessing other customers being spoken to in rude, condescending ways as I wait in line. Now the newer staff and the nice lady that recently transferred take my package, circle the survey, and wish me a good day. Going to the post office isnt an ordeal anymore.”
“Andre at Port Penn Post Office did an amazing job. He always does. He is great at multi tasking, great customer service skills, very knowledgeable about his job, and has a great smile. He is a great asset to the Port Penn Post Office.”