-
February 2024 by Jonathan Newman
Went in today to get some boxes, Joey from the get to was so pleasant and had a huge smile on his face. I went in to get some boxes, he offered to help me bring them to my car, I told him to take care of his customers after me. He knew almost every customers first name as they walked in. I will definitely be going into that location more and more.
-
February 2024 by Carly B
Joey and his team are the absolute best! They are efficient, helpful, and so friendly!
-
February 2024 by Michele Caruso
The entire staff….Joey, James, John Scott, Jessica and Darshill have been nothing but professional, and patient while providing all of their services. I have used them for passports, faxing, copies, returns, and notary services. No matter how busy the store is I am greeted and waited on with a smile and a helpful attitude!
-
February 2024 by Carmela Citarelli
I had such an amazing, warm, friendly and professional experience. Joey is amazing!! Thank you so much, first time at this UPS Store but won’t be my last time!!
-
January 2024 by Alex Korovin
I recently moved to the area and have been using The UPS Store of Cedar Knolls for about a year now. From my very first experience, I've found it to be the most efficient and friendly UPS store I've ever encountered.Every interaction I've had at this store has been positive. The team members are not only knowledgeable and helpful, but they also greet you with genuine smiles. It's clear that they take pride in their work and genuinely care about providing excellent customer service.I want to commend the owner/manager for curating such a wonderful team. The commitment to creating a welcoming and efficient environment is evident in every aspect of the store. Whether it's a quick question or a shipping task, the staff is always ready to assist.Overall, I am thoroughly pleased with my experiences at The UPS Store of Cedar Knolls, and I appreciate the outstanding service provided by the entire team. Kudos to a job well done!
-
January 2024 by Seema Wu
I'm thrilled to share my positive experiences at this UPS Store. The service is always outstanding—fast, efficient, and the staff here are exceptionally friendly. A seamless and pleasant encounter every time!
-
December 2023 by K Tucker
I’m giving a heartfelt thanks to Joey at the UPS Store in Morristown. I have being going there for years for Amazon returns and package shipping. They are always a pleasure to deal with, greeting customers and moving quickly! Joey went above and beyond recently when my mother-in-law and I needed assistance. She was trying to get a package rerouted and the UPS corporate and the shipper were being very unhelpful. Joey stepped in to help us with the situation and gave us information on how to navigate the situation resulting in a successful outcome and calming of nerves. Thank you, thank you!!! Best UPS store and shipping team I have dealt with ever!
-
December 2023 by Jeff Smookler
Scott assisted me with an incoming fax from my girlfriends doctor regarding test results on 11/24. This was of upmost important to our family because she is battling terminal cancer from 911 and every test result is so important and we are always anxious to get the report as soon as possible. Scott was very professional. I have been a regular customer since I moved to town 1 year ago and every team member is awesome. This store should be a role model for other retail stores for exceeding service and customer expectations.
-
December 2023 by Heather Harrison
I had a doozy of a request - my parents forgot their electronics as we rushed to the airport and I needed to get it overnighted to my parents. Joey and James were in the office this day and both immediately jumped to my rescue.Joey made sure to ask permission before touching their items, and talked me through how they would need to safely package things for transport. He quoted out two different scenarios in order to help try and cut costs.James did a fantastic job ensuring things were accurate in the system and then packaging things up.24 hours later, my parents had all their items completely across the country and were very complimentary of the prompt support the UPS in Cedar Knolls gave.Big shout out to James and Joey from that flip-flop-in-November-Raiders-Fan. <3
-
December 2023 by Daill Fenimore
Joey is the BEST! Hands down! He helps you with everything down to carrying things in from your car. All with a smile on his face! I wish there was more people like him Joey in the world!
-
December 2023 by Marie Brink
All of the employees pay attention to our needs, and are always ready to assist you with whatever you’re doing. Please don’t change anything in the store. We love it.
-
November 2023 by Nes Yilmaz Masten
I have at least 3 UPS stores to choose from near me but I'll always use this location from now on. Joey greeted me this morning with a smile and he was super fast and helpful.
-
October 2023 by Barbara Donegan
Fabulous service. Super fast turnaround. Thank you Joey and James for making my Senior Night project so easy and seamless. We appreciate your support for the Morristown HS Colonials Football team!
-
October 2023 by Nicole Cendana
It was so easy to return my Amazon package. Literally just scanned the barcode. Very polite, helpful & no questions asked! Friendly and hassle free experience! Thank you Joey’
-
September 2023 by Laura B
James and Joey saved my wedding!!! All of my wedding signed were saved because of James. I got my signs printed at a different vendor and they were all ruined. I showed James my vision and he worked with me to make them come to life. He communicated effectively and timely and always offered solutions. Thank you James!!Joey has been the most patient and resourceful Person helping me with all my crazy shipments and returns for my wedding. He always has a smile, a positive attitude and just made me feel seen and heard. Thank you Joey for making me feel like a friend and taking care of all my packages.
