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December 2022 by Ralph
Had to wait an hour in line..for a two minute withdrawal over the limit..you would think on a Sat and a day after veterans there would be more than two tellers..wish the bank would do less decorating and hire more bank tellers...disappointed only two tellers both of whom where taking business transactions
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September 2022 by Jorel Miller
I have a business account, they have a business line, in two years I have never once been able to use this “Business Service”. Don’t get me wrong there is almost always a representative at the counter but all he does is wave you onto the regular line, all while just sitting there staring at every women who walks by.Absolutely disgusting.Don’t even get me started on the business representatives who work at the branch.I opened my account here and will not be a customer for long.P.S. I wrote this review while in line waiting to deposit a business check in the regular line, and the business client line representative, sitting at this counter staring at me.Bank of America, this is why you lose clients, you have non-professional trash representing you.Do better.
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September 2022 by Jerry Wang
Only one teller is available. Long time waiting
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October 2021 by Jamie Rivera
Worst bank ever. 1 teller working 15 people in line. Been waiting for 35 min in line and still have 4 people in front of me.
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October 2021 by Mark Campos
The worse experience of my life . Came in to deposit a cashier check / official check, associate guaranteed me that the funds would be available next day, and now i see a 7 day hold on a check that is technically cash. I have payments come in including my car and now it’s all getting returned and I’m getting charged fees. Extremely irresponsible for this guy to tell me the funds would be available the next day . Will be closing my account because this is not the kind of service I expect from my bank. Very careless to put a customer in this situation.
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May 2021 by Diana Castillo
New manage don't help! I coming to do a wire transfer she even try to help!
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December 2020 by Disen Huang
One of the two drive thru ATMs is almost always out of order
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November 2020 by Mevy Espinoza
Entrance to drive thru was a bid confusing but I got there waited about 5 m it has 2 drive thru atm which is convenient
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November 2020 by Cindy Passos
Opening up an account with Bank of America was a mistake all around. I should have known better because most people I know who has had an account with them end up closing their accounts. The rep that helped me open my account never specified that I had to maintain $1,500 EVERYDAY in my account so that I don’t get charged the monthly fee. (Só if one day you use parts of the 1500 but put it back the next day you’re going to get charged the monthly maintenance fee of $12) When I called in instead of reimbursing me for the months they charged me because of a improperly trained team member, they preferred losing a customer. I’ve always used Chase bank but had to open an account with BOA due to it being closest to me at the time. NEVER AGAIN !
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November 2020 by Lien David
Been here a lot, most of my experience were kind and fast.
