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January 2024 by john stuckey
Best car buying experience in a long time. Don’t judge based on appearances. Recommend.
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January 2024 by m c
I visited AW Auto and Truck Wholesalers last Saturday with high hopes, initially impressed by what seemed like a great deal. After discussing with a salesperson named Elio, we arrived at an estimated total of $16,000 for a car, inclusive of taxes and dealer fees. This price, I was told, even included a lifetime warranty, which really sweetened the deal. I was so excited that I shared the news with friends and family.However, my excitement turned to disappointment when I returned on Wednesday to finalize the purchase. The out-the-door price had inexplicably jumped to almost $19,000. The reason? The lifetime warranty, which I was led to believe was included, actually cost an additional $2,500, and they wouldn’t allow me to opt out of it. If i was to opt out of the warranty, there was still a $1,000 prep fee from the original $2,500, which I assumed would be part of making the car sale-ready.Their explanation centered around the “AW ADVANTAGE,” which supposedly covers state inspection guarantees and cleaning the car before sale. I was under the impression that these services were standard dealership responsibilities, not extra-cost items. Moreover, the idea that a simple car wash could be part of a costly warranty fee is baffling.To add to my frustration, when I brought my own mechanic for an inspection, Elio responded with a threat of potential charges for any damages the mechanic might cause, which seemed unreasonable and unprofessional.In conclusion, my experience was rife with hidden costs and misleading information. The initial allure of a good deal quickly faded, replaced by the reality of bait-and-switch tactics. I strongly advise potential customers to be wary and consider other options. AW Auto and Truck Wholesalers, in my experience, is not a dealership I can recommend.Of course they will respond to this review and say I never purchased from them, which is obvious why would I after the terrible experience I had.
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January 2024 by Gregory Varshavskiy
These guys are fantastic! I worked with Mike and Jonathan and couldn’t have asked for more friendly, honest and professional people to deal with! Highly recommend them!
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October 2023 by Kim C
We have been searching for a used car for month. Each time we visited a dealership, it was the same pressure by the sales person. I get it. That's their job but it's very off putting to feel a sense of urgency to sign paperwork and all that jazz. No such pressure here. Even though we didn't get our car from here, if we are in need to purchase one in the future I would definitely put this place on my list. The staff was nice. No everything was explained. Transparency was amazing. Customer service...awesome! Please if you are looking for a used car check them out.
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October 2023 by Stas
Fake address, no cars there. Don’t waste your time.
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October 2023 by John Sciarretto
My wife and I bought a 2006 Honda CVR. When we took it to our mechanic for a once over, he said "Where did you get the little gem?". Love the car! Jonathan worked with us to meet our budget, and Eric and Mike were great showing us the car. Would buy from them again and recommend them to you.
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October 2023 by N K
Do not waste your time!!! I seen the vehicle on car gurgus. I purchased a vehicle from here and the vehicle begin having problems 3 days after the purchase. That means it had problems from day one. Stay far away…. I don’t care how nice they seem… keep in mind that they have business mentality. All they care about is the down payment. Take your money elsewhere!!! RUN!!!!!
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September 2023 by Robert Lessard
I gave a 5 star rating, because this dealership, hands down is the best I have had the pleasure doing business with.Johnathan, Erik, and the rest of the team at AW auto & truck wholesalers in Hasbrouck Heights NJ, all worked together to get me my dream car. They made sure my Corvette was road ready.The entire team there is professional, trustworthy, and dependable. I highly recommend AW for your next purchase.Bob, Belleville School teacher
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September 2023 by Jeremy Feliciano
saw a car i wanted and got it quickly. the process was smooth for the most part but things started to get fishy after. the car was barely in good shape but they insisted that they topped fuels and fluids off. definitely didn’t cause shortly after taking it home i scanned the car for codes and it had a ton. luckily i’m an experienced owner of the car i bought and fix all issues myself though my trust has been broken between myself and the dealer. 100% took advantage of me and straight up lied to my face. if you’re not handy i wouldn’t buy a vehicle from these guys.
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May 2023 by Anthony Stancampiano
If you’re not a dealer, avoid like the plague. Quoted 6,000 higher than advertised after their fees. They will try to charge you 2,995 for the “A&W package” a dealership warranty that is completely useless and to get the car “retail ready”. These guys take advantage of people that do not understand the car market. STAY AWAY
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May 2023 by Alex Campos
This is one of my best cars deals in life due to attention and promptly support they offer.I Recommend... A+
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April 2023 by Andrea Rozo
Jonathan and Eric were very helpful with our purchase , they are very professional and kind and they really helped us with the doubts that we had .They have a nice and professional staff and we are so happy with the car that we bought .This place is very recommended ! Thank you guys for everything!
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April 2023 by Joseph Pichardo
To bad this company can't get a -5 star. The company will say anything to yo u, to sell a vehicle. They sold me a commercial Ford 250 van when I told them I wanted a passenger van. Now, I'm stuck with a van that is useless to me. Buyers, Beware.
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April 2023 by Tyrone Howell
Just had a conversation with Mike ,sounds very shady and not honest business,don’t be fooled with the internet prices and he started talking about some dealers stuff,like I’m a dealer,didn’t know nothing about the prequalified application from capital one,do your homework before calling people with your business.
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March 2023 by Courtney Rourke
I just purchased a new car from AW Auto and had a great experience. I was buying the car from out of state so I never saw the car in person. I worked with Jonathan through the whole transaction and was very professional, helpful, and patient throughout the entire process. I would buy from them again!
