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January 2024 by Tim Koch
I thought that the staff could have been a little nicer. Went to the New Jersey store. We went to the White Plains store weeks back and were treated so nice. I expected the same from all stores. I will only be using the White Plains store in the future. But the gear we bought was very nice.
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January 2024 by Jesus Carlo
Went in to get my first moto helmet and was greeted with a friendly welcoming and thorough information about helmet features and fitting. They patiently had me try about 7 different helmets until both myself and the staff confirmed it was a good choice/fit. This is what customer service is about.
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December 2023 by Bryan Horowitz
Andrey was great knowledgeable patient. He helped me pick out the right Helmet and boots. Even answered any questions. I came into the store late and had no problem staying a little after hours to help. Thanks
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November 2023 by Justine D
Great customer service. Employees were helpful and knowledgeable about what I needed for motorcycle class. Prices are good as well. Recommended :)
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November 2023 by Kurt myers
Great service when getting my tire changed, when walking in with my wheel and new tire, that I got from another cycle gear that did not have tire services.They quoted me 24hrs, which is fair, but they were able to get it done in 20 mins.
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October 2023 by Will
Great first time experience! Professional atmosphere. Very attentive and work was done faster than estimated time. Couldn’t beat the price for 2 tire installs. Quality work too!
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September 2023 by Jennifer Hernandez
I came in looking for a jacket for my wife. I must say excellent service! The guy who helped me was very helpful and nice. I can’t remember his name but I know he is Dominican. He needs a raise and kudos to him. I will definitely be back and I live almost 2 hours away because good customer service is hard to find now a days.
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September 2023 by rob s
Cycle gear is a great store, I like this location what with its proximity to BMW and Harbor Freight. The staff is also very helpful when you need to check if something is in stock, here or another store.
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September 2023 by Kayla Rodriguez
Jay was super helpful and a pleasure to work with. Will definitely be coming back soon. Great group, great prices.
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September 2023 by Michael Duryea
Customer service is always good, wish the selection of gear was a little more even between sport bike and cruising attire. Selection of on the lower price range was not good besides their in house brands. Website carries a good selection, however I'd prefer to try the helmet on in store.
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August 2023 by shane walsh
Fantastic. Went here for gear for my first bike. Can't remember the salesman's name, taller dude grey hair shaved on the sides with a poney tail. Great dude. Good prices for quality gear. Would recommend to anyone
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July 2023 by Terah
Store nicely organized. Great quality products in all sizes. Store associates all showed a great level of help with a lot of knowledge on products. Very welcoming staff which allowed for a very welcomed environment. Enjoyed my time shopping here. Give them a visit if you are in need of any motorcycle gear.
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July 2023 by Pavlo Terekhov
I love cycle gear. They are always very helpful and fun. And the particular store in Hasbrouck Heights is my favorite. Andriy is very knowledgeable and friendly dude to deal with. ;) not paid for this ad, just the way I think.
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June 2023 by Cameron Foster
Great shop, fun and knowledgeable staff stays engaged while keeping it light hearted. I just started my journey into riding so having someone comically lighthearted tell me the correct info was refreshing compared to feeling like im being idiot talked. Very accommodating!! Need more in morris plains!!
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June 2023 by Chetan Goyal
Good place. My experience was alright. They had a limited collection of the kind of helmet I needed. However, at the end I got what I needed, and that is all that matters. Limited staff so it may take some time to get to you, but once they do, they will invest a good amount of time to help you out.
