-
February 2024 by Michele portela
Disorganized, never pick up the phone .
-
November 2023 by TP
ATMs NEVER work and are always down!!! And bad customer service
-
May 2023 by Lynn Dombrowski
ATM returned deposit had to use bank teller,who took care of it.
-
January 2023 by Zack Lara
The atm machines never work properly. They never accept cash deposits and or the screen simply isn’t on or bugged out. Never had an issue at any other chase only this location
-
October 2022 by Robin Carnevale
I find them Slow. Inattentive. Make frequent mistakes counting money. When I complain to the manager his response was - everyone makes mistakes.The company I work for is finally starting to switch to a different country wide bank.
-
July 2022 by Scrying Brian
Worst location ever. I have been to many chase banks with friends and family and decided to open one here. Worst mistake of my life. I attempted to go 15 minutes before closing for the past 2 weeks in a row falling in Wednesday; as that is the day I get paid. Victor Vasquez, although the branch manager, has no respect for people with disabilities. He told me to go to his competitor. I am disappointed as I wanted a chase account as it would have been easy for me at college but now I don't ever seen me or my friends ever doing anything there. Not ever notary services. I hope this place gets its just deserts pertaining to karma.
-
May 2022 by Andy Polanco
Worst branch ever never calls you back and they never help you
-
April 2022 by mary beth gannon
This Chase is full of condescending customer service reps who talk down to you as if you are a child. Meanwhile I have more banking experience than the two kids with their smug attitudes combined. Will be finding another Chase to do business with.
-
February 2022 by Rich D
I literarily came in 15min before they closed, all I wanted to do was open a checking account. They denied me and said I couldn’t be helped. That is a process that literarily takes minutes to do, HORRIBLE customer service.
-
January 2022 by Danny G Personal
I literarily came in 15min before they closed, all I wanted to do was open a checking account. They denied me and said I couldn’t be helped. That is a process that literarily takes minutes to do, HORRIBLE customer service.
-
April 2021 by Mohammed Shabbir
The tellers make up their own policies in regards to chase. When she brought up it is in the disclosures of the account I asked for them to provide me such a policy; they were unable to do as such. Wonder what's going on here?
-
April 2021 by Veronica Vallellanes
I have been waiting for 1 hour standing up for someone to help me with my account. Really bad customer service. The tellers should learn how to multitask.
-
November 2020 by Mo Shab
The tellers make up their own policies in regards to chase. When she brought up it is in the disclosures of the account I asked for them to provide me such a policy; they were unable to do as such. Wonder what's going on here?
-
October 2020 by charliegins
Wow, shockingly the branch manager was right in my face defending their rude cashier while not maintaining a 6 feet social distance. The cashier, some tall white guy (probably sitting at the wrong desk labeled ‘Adriana’) stamped my check as “Cancelled” when the appropriate protocol was to temporarily void the check which I gave my wife to cash. He then tells my wife to “Move aside for the next customer” as if she’s a some kind of thief, instead of explaining the circumstance. 0 stars if I could.
-
July 2020 by Johnny Ramoz
Very disappointed in this branch. Im on the otherside of the country from california due to the covid pandemic. But even with providing two forms of ID and an annoying series of questions to verify who i am, i was denied a cashiers check. The manager Victor was ZERO help. This didn't feel like it was even about my account security but and excuse to refuse service. Ill be there today to close my account and will be taking my business to Wellsfargo. How dare you deny me access to MY money.
