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February 2024 by Nasr Jackson
Working as an individual company, towing your car through dealing with others home owner who calls them right after seeing someone parks anywhere for a minute illegally. And they give them money for that and also has nothing to do with the government
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February 2024 by Saba Syed
Really bad, they dropped the car into the tree and while towing and it was a mess.
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February 2024 by Faraz Syed
Horrible towing company, would never use. Gentleman was very rude. Dropped the car off into a tree and then told me that I was being difficult for asking him to move. Was very rude to my wife as well who was shaken up after her first accident.
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February 2024 by Heisten Vega
Worst than any towing company in NYC, make sure you make a civil report cause they like to steal and damage people's cars
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February 2024 by José Nelson Puerta
They tow the vehicles and damage them, then they do not respond to their owners, they steal from the American people by charging very high prices, when someone has their car towed they charge 300 dollars or more, even if it is 4 hours of storing your car there they will charge you 300 Dollars a day or more, I ask whoever reads this message not to be afraid to sue this citywide towing company, they rob the town, these thieves steal with their cranes and with their bad calculators, be very careful when you come to Paterson or when you see this Towing company because they are already prepared to take your money out of your pocket, I invite you to sue this towing company, the people respect each other, no one here is perfect and we deserve to be respected, our money is difficult to get for these to steal from us
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February 2024 by Victoria Bravo
Just had the driver of this towing company ride the back of my truck and several others going almost 80 mph on 208 South. Proceeded to aggressively tail vehicles through the local exit not going fast enough for him, apparently. Not sure if I would ever trust to have my car towed like that.
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January 2024 by Arismendy Tejeda
The best service
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January 2024 by dougie j
Horrible customer service
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November 2023 by Isaiah
IF YOU ARE FROM PATERSON PLEASE STAY AWAY FROM THIS TOW COMPANY THEY STEAL FROM THEIR OWN PEOPLE . THEY ARE HERE TO TAKE AND NOT HELP . THEY ARE SCAM ARTISTS READ PRIOR REVIEWS . REPORT THEM TO THE BBB GET THEM SHUT DOWN ! THEY ARE PRICE GOUGING AND USING THE POLICE DEPARTMENT TO THEIR ADVANTAGE. PLEASE BE CAREFUL WHO YOU GIVE YOUR MONEY TO & ITS ALL ABOUT THE MONEY FOR THEM . THEIR LOCATED AT 54 SHADY STREET . THE ADDRESS SHOULD SAY IT ALL .Service: Car towing
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November 2023 by s g
Nasty driver showed up 1 AM. After being involved in accident. he didn’t let me take personal items out from my car not clothing, my papers not even tablet. WORST EXPERIENCE EVER HAD
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September 2023 by Tamikquan White
This is the worst towing service company EVER!!! The driver was rude. I am a AAA member and I was told that it was 101 miles plus tolls. When he got here it ballooned to 119 at $5 a mile plus tolls total $107. Tried to talk to AAA to have them pull the call. And of course that department is closed!!! I plan on filing a report with The BBB on Monday. The driver was horrible!!! I add S med for a receipt he was pulling away I had to tap on his window while he was in reverse. AWFUL SERVICE!!!!!!!Service: Car towing
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September 2023 by Emma Tann
I found out yesterday morning my car was towed from park ave in paterson it was a parade happening. Anyway I called citywide towing to inquire was my car there the lady asked for my license plate # and I gave it to her she informed me that my car was there it was 132 when I called I asked for the location she gave me this address and told me the place was closed for pick up it wasn't 200pm yet so my fee to get my car is 315 and I know it's because I'm getting it today instead 9f yesterday but had she told the truth I could have picked up my car she told me the pick up closes at 1pm but looking at the time it says 230pm....Service: Car towing
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September 2023 by Jersey W.
DO NOT USE THESE PPL. they are thief's who drive around Paterson nj calling the police on private properties parked on city streets so they can charge a towing of 260$-1000$. classic towing was doing the same thing city wide is doing which is driving around calling police so they can hold your property for RANSOM. DONT NOT USE THESE PPL NOR PAY. call a lawer if they tow your vehicle with out permission. that's why they want you to sing the release paper do not sign nor pay..
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August 2023 by Nick Steinert
Driver was an hr late, and he wouldnt let me ride back with him when AAA said they would so i had to find another ride home from nyc. Then i get a call from the driver asking how long i was gonna be since he was almost at my house. I had just left the city. Then they said if i didnt pay the toll for the flatbed right away they were going to tow my car back to where it was. I told them i have to wait til i get home to pay and they said well then we have to tow your car back. Terrible
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August 2023 by Khushbu Kachhia
I have a membership with AAA and I guess CityWide towing must have a partnership with them. Whatever it may be. They were great! I called AAA regarding my car. The driver came in 45 mins! His name was Miguel. He was fantastic. He called me when he was 5 mins away. He explained the issue with the car (battery replacement). He swapped the old battery for a new one, wrote up the receipt, and he was out of there within minutes. The whole process was painless. Thanks Miguel!Service: Battery service