-
September 2023 by MD Nurul Islam
I recently visited the Dollar Tree located in Hawthorne, NJ, with high hopes of finding a variety of affordable items. While the store does offer a wide range of products, my shopping experience was marred by issues that left me frustrated and disappointed.Firstly, the organization of the store left much to be desired. It seemed like a treasure hunt to locate the items I needed, as shelves were often disheveled and not properly labeled. This lack of organization made my shopping trip far more time-consuming and frustrating than it needed to be.Furthermore, the behavior of the staff added to my dissatisfaction. I encountered rudeness among some of the cashiers, which is certainly not the kind of customer service one hopes for. The incident involving my tax exemption certificate was particularly disheartening. As a business owner, I am well aware of my rights to use such a certificate, and it was frustrating to be told otherwise. While I understand that there might be specific rules about its usage, I expect the staff to handle such matters courteously and professionally.The incident involving the cashier's misinterpretation of the tax exemption certificate policy further underscores the lack of proper training and communication among the staff. A well-informed and trained staff is essential to providing a positive shopping experience for customers. It's concerning to encounter staff members who lack the necessary knowledge about store policies and tax exemptions.In conclusion, while the Dollar Tree in Hawthorne, NJ, does offer a diverse range of items at affordable prices, my overall experience was significantly dampened by the store's organizational issues and the behavior of some staff members. Improvements in store layout and staff training could make a world of difference in turning this store into a more pleasant shopping destination for everyone. As a business owner myself, I firmly believe that excellent customer service and a well-organized shopping environment are pivotal for any successful retail establishment.
-
August 2023 by Miriam Martinez
My most favorite store to shop for fast items and cheaper prices
-
April 2023 by M Asim Qamar (Asim)
I stopped at this Dollar Tree in Hawthorne nj and was disappointed This store is just Below average Dollar Tree. I have seen better Dollar tree in the area with good selection compared to this one which I think was not organized.
-
February 2023 by rosa
It's really clean compared to other dollar trees
-
November 2022 by Chrissy Weer
The store was a mess and there had very small quantities of items. Many of the items were chipped/broken.
-
October 2022 by C J Red
They have a wide variety of items and constantly trying to improve the variety.
-
October 2022 by S M A
I saw a dead rat near the fridge aisle. When I tried to get someone to clean it they acted like they couldn’t hear me
-
September 2022 by Samo
AT THIS POINT DOLLAR TREE Is just hiring any and everyone to be a "manager" unprofessional and lady. A complaint will be filled. Call made 09/03/22 in the morning. What ever floor "manager" was there
-
September 2022 by Samantha S
AT THIS POINT DOLLAR TREE Is just hiring any and everyone to be a "manager" unprofessional and lady. A complaint will be filled. Call made 09/03/22 in the morning. What ever floor "manager" was there
-
August 2022 by shahnur miah
This is my favorite dollar tree store and I’m a local customer of this store but today’s experience was so bad the old African American lady she’s so rude and behaved like so unprofessional i had same before I have noticed she talked with a costumer so rude. Today didn’t purchase anything because of her 08/02/2022 at 7:30pm. I didn’t any argument with that cheap personality cashier just left the items. Manger should train your all employees well especially the lady. If she do this continue with the resident customers where they should go? Management department please, take an action. I see many complaining about line I have same complain just check the camera Please let me know here I did not even cut the line and she asked me go behind the line.
-
July 2022 by Wm Chambers
Went in today.....NO A/C.... Hot, Hot, Hot.... All Chocolate Items were Like Mush.Asked cashier about a/c... She said it's Broke... OK... Have it fixed.! Dollar Tree just upped all the PricesWhen A/C Fails on the hottest day, Just proves Poor Maintance Practice... Who ever Is charge of this...Needs to Go....
-
April 2022 by Erika Peña
I don’t really like coming here but the few times I do it’s because I’m at the other stores there. Today was one of those days. I was in the line with my mother. As we were waiting, I put one of the separator blocks to obviously separate my things with the person who was in front of me. As I do this, I was trying to be helpful and I try to take another one for the person behind me to start putting their things. As I touch it, the cashier Michelle yells at me in a rude way saying to “not touch it” I tell her “ok but you don’t need to speak to me that way, I only trying to help”. She responds by saying that “there’s no need, I can see and I know.” It has happened before I was charged for another person’s thing. This is the purpose for these blocks but I guess it was such a big deal. My mother steps in and tried to explain to her that I was only trying to help and that there was no need for her attitude. Michelle kept arguing back and eventually told my mom “speak English”. That is so discriminatory and so disrespectful. All of this over the separator blocks? I understand your job is miserable but you don’t have to be such a cruel person.
-
March 2022 by mileen gomez
They didn.t have catfood.i.m so mad I try everywhere and no catfood.But I l I very going there.
-
March 2022 by daniel rogers
Only 2 registers are open at a time. There's alwys a line. Don't go here unless you planning on spending the night. Super slow service.
-
March 2022 by scott salmond
Easy to find what i need. All my essentials dont be ashamed to save money
