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November 2025 by Bernadette Zelaya
I highly recommend Hawthorne Auto Lab! Service is quick and efficient, staff is friendly and helpful and they do great work!
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November 2025 by Matthew Alfieri
Hawthorne Auto Lab offers great service. I appreciate their consistent, expert work. They have serviced my specialized cars and other family vehicles, providing honest assessments and precise diagnoses. They handle both specialized repairs and routine maintenance effectively. I recommend them for reliable auto care.
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November 2025 by Edwin Calzaretta
I had a fantastic experience with Hawthorne Auto Lab! The team was professional, knowledgeable, and clearly takes great pride in their work. From start to finish, the process was smooth and transparent -- they explained everything clearly, kept me updated, and delivered results that exceeded expectations. My vehicle looks and performs better than ever. It's refreshing to find a shop that combines genuine customer care with top-tier craftsmanship.
Highly recommend Hawthorne Auto Lab to anyone who values quality, honesty, and attention to detail!
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November 2025 by Nicole V
I really wanted to have a good experience here, but unfortunately, it was very frustrating. I brought my Jeep in for what I thought would be a straightforward repair, but the bill ended up being much higher than expected. Even worse, I had to bring the car back two more times because new issues kept coming up after the initial work. Each visit meant taking time off work and being without a car, which was very stressful. After spending so much time and still not having the problem fixed, I now have to find another shop to get things done right. My car is not old so these occurring issues seemed to start after their work on my car began. I had asked if there was anything else they could do to help with this inconvenience, but they were not willing to work with me. I wouldn’t recommend this place if you’re looking for reliable service or fair pricing.
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October 2025 by Ledjan Fisniku
I have been going to Hawthorne Auto Lab for 4 years and never had a problem. However, last November they changed my front tires and brakes. I paid for Mopar parts which are not cheap. A couple months ago, the brakes started squeaking so i had them check on it. They said that everything looks great and the brakes are fine. But they were still squeaking. I had my work mechanic check my brakes and the pads were completely used. I only drove with these pads for 17K miles and they should have not been used up so fast. (normal usage is 30K to 70K miles). We have 4 cars that we take there for regular oil changes and mechanical issues, but we are not going back anymore.
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October 2025 by Dennis McInerney
Needed work done to my car for the longest time and was holding off. The owner was very upfront and knowledgeable after an assessment was done to see what was wrong. It’s been several weeks and I couldn’t be more satisfied since I drive all week for work. Will definitely be back. Upfront service / no bs is the type of businesses you want to go back to. My family found a new local mechanic for sure.
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September 2025 by Besnik Habibi
really nice pepole
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September 2025 by Jane Keating
I’ve been going here for years and they are wonderful. I’m so grateful to have this place in town.
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September 2025 by Aqua Riserva
Brought my car in to get a tire checked out that kept losing air on and off. The team at Hawthorne Auto Lab was super helpful and professional — they took their time to check all my tires, quickly added air, and even diagnosed my vehicle on the spot. Despite how busy the shop was, everything ran smoothly and the place was impressively clean and organized for an auto shop. Love what they’ve done with the place. Highly recommend them for their professionalism and great service!
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July 2025 by Chris Rodriguez
I stop at Hawthorne Auto lab this morning because I went to get my state inspection. My license plate on the rear of my car and the screw that holds it in place was completely stripped. Paul the owner was freaking amazing. He was able to remove the old screws and place both front and back plates for me. I highly recommend this place. Thank you to Paul and Tony.
Chris Rodriguez
Toyota Scion TC
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June 2025 by Amy Castellani
Honest and Fairly Priced! Tony was great. The shop was immaculate. My car was ready hours earlier than promised…I will definitely be a repeat customer!
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April 2025 by Elizabeth Manzella
Excellent service from honest mechanics. Knowledgeable and professional. Highly recommend.
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February 2025 by Danielle Oates
Great service, highly recommend
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February 2025 by Aurelio Amato
Great Service at a Great Price!
I recently had my valve cover gaskets replaced at Hawthorne Auto Lab, and I’m really impressed with the service. Not only did they do a great job, but their pricing was also very reasonable compared to other shops I checked.
Paul and his amazing staff was professional, explained the process clearly, and didn’t try to upsell me on unnecessary repairs. The work was done on time, and my car has been running great ever since. It’s hard to find an honest and reliable shop these days, but Hawthorne Auto Lab definitely delivered.
Highly recommend them for anyone looking for quality repairs at a fair price!
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January 2025 by rocco chiusano
Great service. My phone call was answered in seconds and they gave me an appointment same day. They offer complementary coffee and a nice waiting area. Extremely clean bathrooms and great customer service. I was in and out with in one hour. I highly recommend. The Manager has excellent auto knowledge.
