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October 2023 by Zachu Kliot
Gary is a true gem in the world of watch and jewelry repair! I cannot express enough how thrilled I am with his services. He fixed a sentimental family heirloom watch for me, and the level of craftsmanship and attention to detail is second to none. But that's not all; Gary also has an outstanding collection of jewelry and watches for sale. Each piece exudes quality and elegance.What sets Gary apart is not only his exceptional skills but also his dedication to customer satisfaction. He took the time to explain the repair process, ensuring I was comfortable with every step. His passion for what he does is evident, and it reflects in the stunning items he has available for purchase.If you're in search of a watch or jewelry repair expert, or if you're looking for a unique and exquisite piece to add to your collection, Gary is the person to turn to. His professionalism, expertise, and fantastic inventory make him a five-star recommendation without a doubt!
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October 2021 by John B.
My wife went there today with a broken necklace, previously repaired by this jeweler. The owner said "I told you the last time that the chain was flimsy but you were on the phone". Who says that to a customer? When he looked at it, he admitted that it was broken in the same spot he previously repaired. And this greedy jeweler is not cheap as he charged a large amount for a simple repair. We will not be returning to his store.
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June 2021 by Veronica M
Great customer service and work! Very friendly and eager to help! Will definitely be coming back for all my jewelry needs!
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July 2019 by Jalen Wang
Was very impressed all around
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July 2019 by Mathew Samuel
Went during store hours. Rang the bell twice, no one answered.
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January 2019 by Linda Doering
What a great place and great owner. He is not only a business owner. He is a part of our community. Gorgeous pieces of great quality and reasonably priced
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December 2018 by Alex Polotskiy
I had an amazing experience. Owner came out and helped me pick out exactly what I needed for a great price and resized the ring...made my wife happy. Highly recommend.
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March 2018 by Juan Giraldo
The work done here is impeccable. That being said I find Gary to be misleading and overpriced. I bought a watch in for an estimate for a repair, an estimate! A few days later I get a call telling me that I need to come in and bring a deposit in for the repair. you don't do that. I find this to be rather deceiving, I'm a contractor as well and unless I have a written agreement after accepting a bid/estimate after I've given the estimate I don't demand money form my clients. I'll never use this business' services again.
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March 2016 by Mark S
Dealing with Gary on a necklace repair was extremely smooth and he was very professional throughout the entire process. I felt very comfortable going here and will return for any future repairs.
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March 2016 by Ilya Kraminsky, Esq.
I had a great experience at Hawthorne Jewelers! I purchased the watch that I had wanted for a great price! The service was incredible! Highly recommend them
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September 2015 by Steve Gelvan
Had an excellent experience and would recommend this store to someone who is looking for unusual items.The prices where good and superb service.The owner Garry was very helpful with selection. I definitely would buy from this store again.
