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April 2023 by Fer S.
We used Home Supply for our recent kitchen renovation and Charlie did our plans. We have high ceilings and not a lot of natural light in the kitchen so it was rather difficult to get it all to work and look nice. Install was an amazing process with loads of boxes and Pete dedicated to get everything to work properly. We think we got a very nice and functional kitchen as we love to cook and can't wait to get in and use it.
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July 2022 by sondra levine
I went in looking for a new front door and hardware. George, who works there, helped me look , showing me different doors, styles and colors and features of the doors. We then looked at locks and handles. He was very knowledgeable and I was extremely pleased.
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May 2022 by nicole r.
They are inundated and cannot provide customer service or viable schedules. There were issues at every step: Kitchen cabinet delivery date changed after my old kitchen was demo'ed, leaving me with a shelled kitchen and no progress for a full month. When cabinets were delivered, there were pieces missing. When a piece arrived damaged, I waited a full 10 weeks for replacement and had to constantly nag for updates as the delivery dates blew by. If you must use, accept dates promised as a rough estimate. Staff is really nice but seemingly underwater.
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April 2022 by Jessica G.
They gave me a start date for my kitchen then called the day of to change it. Of course at that point I had already emptied out my entire kitchen! They are completely over booked and disorganized. I ordered my cabinets in November 2021 and they still don't have have them in and we are in mid April. Because of their disorganization I will now be without a kitchen for 2 months and I have 3 small kids. Do not use!!!!
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March 2022 by Anthony M.
If there was possible to post a review with a negative number I'd give this business a minus 10. Having spent the better part of two years waiting for them to execute on window and cabinet installations I can tell you that they are the worst performing company Ive dealt with in 50 years. Understanding that Covid has caused supply chain delays and confusion, and having been a business owner myself for over 40 years, I can say that there is no excuse for lack of communication, failure to follow up on commitments and appointments when made, and no conceivable reason for lack of concern for the inconvenience caused to customers by this terrible execution of their business. Total lack of leadership and an obvious "f... you" attitude. Stay away from this bunch of idiots. Not worth the aggravation. I'd go on but the details of our experiences would take pages to recount. Stay away.
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January 2022 by Harout M.
Kitchen cabinets five years later showing terrible signs of wear. Not exactly quality materials.
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July 2021 by Matthew Rauch
Unfortunately, we had a very bad experience with Home Supply. They were about 3 or 4 months late delivery our order, and when they did, everything was broken. It's been a hassle getting in touch with them to get things fixed. Avoid at all costs, there are many other better lumberyards out there.
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June 2021 by Debbie M.
* HOME SUPPLY LUMBER COMPANY NOT THE WINDOW AND DOOR I purchased a bathroom vanity from home supply lumber company in September but it was in the box until January. When it was installed we noticed the edges didn't have a good paint job, you could see the wood. Contacted the store on Jan.25 and spoke to Rob the repair person. He said to send him a picture of the drawers and that he was going on vacation the next week but will call the manufacturer when he gets back. I waited until February 25th and asked if he heard anything he said he was very busy and promised to put my paper on top and get something going by the weekend. Decided to call him on March 14th he said that he got new doors for the vanity and they were coming in tomorrow and he would send a repair man to repair the vanity. Well it is know June 17th and never heard anything from them again, so I decided to forget about the problem. The vanity was $900.00 and something, I could have gotten one a Home Depot cheaper. Very bad service I guess they only care about big purchases.
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January 2021 by B Rock
Was able to order and get a door way sooner then any other vendor. Also a better price. People in the shop were very friendly and helped me out.
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December 2020 by Janet Kalina-Suarez
I love my kitchen! It was conceived by Charlie & I couldn't be happier. He was easy to talk to & work with from start to finish. His knowledge, professionalism & expertise are second to none. The cabinets are beautiful & the design is perfect. Everything turned out as promised & above expectation. I recommend him & his company without reservation.
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October 2020 by Joey D
Issues with new windows installation. Extremely Unresponsive service department. Been trying literally for MONTHS. DO NOT recommend.
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October 2020 by Shmuel L.
This is company is a fraud! They took my money and promised to deliver goods, They didn't deliver now they don't want to give back my money! They are fraudsters! I think we should take it up to the police and shut them down.
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August 2020 by D Solo
Was able to order and get a door way sooner then any other vendor. Also a better price. People in the shop were very friendly and helped me out.
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August 2020 by Joe B.
Really disappointed in the service we received from this company. They charge top dollar and give you the worst service you can imagine. They do not communicate with you or each other in order to get the work done. I didn't mind paying their high fees to start thinking I would get top notch service, but instead I feel that your local handy man can do a better job. Don't walk away from them, RUN!
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July 2020 by Nicole Saracino
Honestly, I am so blown away with everything. They were amazing in helping us pick everything out, even bringing us the color samples from jersey & were so helpful and on point with the quotes and changes- Mike F. was professional, accommodating and to the point. Armando was here today doing the install and he was fabulous (it looks perfect even with all the oddly shaped stones around the door- he made it seamless)! He was great and communicated to us about the options for th
