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September 2023 by Diane Paquet
After many good reviews, I decided to try Blue Wave. Brought my car to be washed & vacuumed; purchased the 29.99 plan. I was not looking for detail, just an overall wash mats, wipe everything down, vacuum interior. Overall, it was mediocre. Didn't vacuum well in the back seats, left crumbs and completely missed the main center cup holder/console. It was obvious from the dust left there were places not wiped down or vacuumed. The mats weren't replaced even close to the location they're supposed to be in. The exterior wash was very good, but not impressed with the interior service. The register personnel were very friendly and helpful. If I return, I'll post an update; so for now Ill give them the benefit of a bad day and 3 stars since there is no 2 1/2 star.Services: Vacuuming
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September 2023 by Craig P.
I know, "It's a car wash" But what makes all businesses stand out from others is the staff. I do have a large Labrador and several times a year I get the Interior Detail. Back to the staff, first. I ask a lot of questions and sometimes want to add a service to the pkg. They are very patient. Never rush me to spit it out. That's a kindness that may get overlooked. Not by me. I appreciate them for that. I usually walk home and leave them to do their thing. The woman that do the interior really pay attention to all the little things. Being a Marine Veteran, I appreciate that attention to detail, as well. I don't think to take pictures of their work ( before and after), but knowing how my my Duke sheds over the week's in between, I see the results. The best part is I don't have to worry about putting my dog in the car for rides, because when I need it Showroom ready, the staff at Blue Wave have got me covered. Go there a few times and while you're waiting for your car, take a peek around the side where they detail the vehicles and watch the effort that they put in. You'll know too that it's not just any car wash. TRUMP20
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August 2023 by Jon Francis
Best car care ervice I have experienced in the area. The prices are fair, wash was clean and the team did a great job cleaning the interior and drying the exterior as well as applying tire shine.
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July 2023 by Gail L.
Went the first time in June 2023 and was not impressed, decided to give it a try the second time in July and i really inspected my car after it was washed. First of all the brushes in the wash rack hardly touch the car, came out with dirt on the back of my car and sides of my car. The blowers at the end do not blow the water off like previous owners, also previous owners made sure your car was washed with the cloth and plenty of soap, this company hardly uses soap for the cars. Whoever reads this check it out when you go to get your car washed. They charge you $10.00 for regular wash, have to go to this gate and pay, hate it, and they say FREE Vacuum, LOL you have to keep going back to button to turn it on while you are vacuuming your car, what a waste. Also doesn't have the best suction. if you ask for my opinion its a waste of money a RIP OFF and when you talk to anyone there, they do not handle your complaint. so they need to add some more soap, blowers should be stronger, brushes inside need to be a tad closer to car to clean it, and maybe put the timer on longer for the vacuum. you will not see me go back there for sure.
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June 2023 by danielle murray
i went in for a full detail and noticed damages to my car after going through the car wash. When I called & spoke to the manager Eugene he stated “it’s normal for your license plate to be distorted afterwards from the water pressure” only it was not inly my license plate distorted it ripped off part of my grill!!!! My grill had a slight scratch as is is anew lease less then six months old no prior damage. That scratch turned in to my front corner of my grill being ripped off and stuck back in from an employee. When euege stated he can see it hanging off in the video, meaning someone stuck it back on obviously. Not one person told me of the damages from the car wash nor the detail center. Now I am getting run around that nothing can be done from prior existing damages. ONE SCRATCH TO MISSING A CORNER OF MY GRILL??? I used to recommend this business to everyone as is it efficient and cost effective, but with the TERRIBLE customer service, Id rather spend my money somewhere I feel valued and will not damage my car and than proceed to stick it back together and to notify me ?
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June 2023 by JT McMahon
Pretty good car wash. Can get a basic exterior car wash for $12. Not the cheapest, but I've never noticed any scratches on my truck. Would rather pay a little more to know my paint is taken care of. Never got anything more than exterior wash, so can't comment on anything else.
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June 2023 by Griffin
I got a wash yesterday and it was okay at best. The dashboard was still dusty when they were done and honestly that was the least of my concern. The 1-star is because they cleaned my floor mats but left them soaking wet with whatever cleaning product still on it and it got all over my pedals. I almost wrecked my car because my foot kept sliding off the brake pedal.
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June 2023 by Danielle M.
i went in for a full detail and noticed damages to my car after going through the car wash. When I called & spoke to the manager Eugene he stated "it's normal for your license plate to be distorted afterwards from the water pressure" only it was not inly my license plate distorted it ripped off part of my grill!!!! My grill had a slight scratch as is is anew lease less then six months old no prior damage. That scratch turned in to my front corner of my grill being ripped off and stuck back in from an employee. When euege stated he can see it hanging off in the video, meaning someone stuck it back on obviously. Not one person told me of the damages from the car wash nor the detail center. Now I am getting run around that nothing can be done from prior existing damages. ONE SCRATCH TO MISSING A CORNER OF MY GRILL??? I used to recommend this business to everyone as is it efficient and cost effective, but with the TERRIBLE customer service, Id rather spend my money somewhere I feel valued and will not damage my car and than proceed to stick it back together and to notify me
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May 2023 by doug kahn
Terrible job. The job was substandard all the way around. Excessive tire shine, which was flung from my tires, all over my truck. They left a lot of dirt behind. All behind my door handles, running boards, rims & tonnue cover Mucho no buenoC spinning off my wheels. Didn't clean the rims. Didn't wipe down the running boards, left the area behind my door handle were still dirty.. They didn't clean the whole tongue
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May 2023 by Megan P.
I went to Blue Wave for the extreme package, which is a car wash with lots of trimmings, a "complete interior vacuum" and "dashboard and center console wipe down", as well as window cleaning. It was truly anything but. Having recently moved, my car was quite messy, and I absolutely did not expect complete perfection, as I did not pay for a full detailing service. But this wasn't even the bare minimum as described for the package. Everything was still filthy, we asked someone working on other cars if it had been done and she assured us it had. We pointed out several spots that were terrible and asked her to go over it again. She wiped over the center console once and completely ignored the dashboard and then ignored myself and my other half. We left, calling and asking for the manager. My other half explained and we were told to bring it back and he would look at it. The manager, Eugene was one of the nastiest people I have ever met. My boyfriend explained and he mostly just told him "they don't do that" and told him that the rag wouldn't take most of the dirt off. When my boyfriend wiped a finger across the console and showed him the dirt that came up, he tossed the rag at him and told him to "show him". When he was proved wrong, he pulled out a wad of cash, told us he'd give us the money back and maybe we should go somewhere else and let someone else do it. After that, they'll never get another cent of my money.
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April 2023 by J B
Not sure what I even paid for. Absolutely horrible. I'm not expecting some sort of detailed cleaning, but at least give me what I've paid for. My interior is still dirty, without even wrote marks trying to clean it.
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March 2023 by tiffany suarez
Place used to be great now they don’t finish the job. Every time we drive away cars still wet soap still on it and now the last time cleaned my mats and basically threw them in my car. Shouldn’t it be expected they clip them back the same way they were. But what’s to be expected for a 22 car wash?Services: Vacuuming
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March 2023 by Angelo Desimini
I purchased the highest level car wash, including interior clean. When the car was finished, nothing on the inside was cleaned or vacuumed, and the car was left just as messy as it was when I brought it. Outside was clean, but Car wasn’t dried in any way, shape or form. Worst $35 I’ve ever spent.Service: Auto interior vacuuming
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February 2023 by Robert H.
Great car wash.....they always do an awesome job ! ! ! !
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February 2023 by PAYLESS PLUMBING Heating Sewer & Drain
Brought my wife’s Tahoe in because it was a trashcan. Got the $50.00 express car wash detail. when I got the car back. It looks brand new. Great job ?Services: Car waxing
