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November 2023 by W Dietsche
I went twice during normal business hours and the lights were off, no one was there. I wisened up and called and spoke to an employee about my build issues.He mentioned that the company was "probably going out of business," but was nice and recommended I bring my PC in anyway and he would take a look at it.I go the very next day and no one is there. This time no one will pick up the phone. It seems like this is a non business at this point. I have no clue how they're paying rent without ever being open. Even if they were I wouldn't be confident dropping my expensive gaming PC there.
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June 2023 by Christian Sailer
Follow up: 6/6/23I brought the computer to Staples. Same $190 charge as Computer Haven. 15 minutes later the guy calls back and says your drive is damaged and needs to be replaced. Computer has been working beautifully ever since. So to recap. I paid $400 for TWO "diagnostic" services at Computer Haven and they guy didn't know the hard drive was toast. Must have been a very detailed diagnostic. LOL. My advice is to avoid this place as they are pretty unscrupulous. My experience with Staples in Hazlet was actually 5 stars.Not a great experience. First time I went I told the guy that I think my connection is bad. Might be the plug I said but I'm not sure. He charged me for a diagnostic $100 and then sold me a new plug for $35. His "diagnostic" was literally using a working plug and I had already told him that was likely the issue. Ok, I said, he is local so maybe as I do more business eventually that will come back around. Next time my computer crashed. Install windows he said and capture info for $200. Ok, waited a week for him to get back to me but agreed to repairs. Computer crashes again today less than a month later the first crash and he wants to charge me $200 again. Come on!! I have had the computer 5 years. It has crashed twice now and has been unrecoverable only AFTER I had the plug fixed. Before that it was running without issue.
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April 2023 by Danni N
Computer Haven is great and I haven't been disappointed. I came with list of computer parts for a pink PC and now have the pink PC that I've been dreaming of. Super responsive and on top of everything. I will be coming back again for future upgrades and suggestions. Thank you for all the hard work!
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January 2023 by AG Dennis
Had an issue installing ram in my computer to the point where my pc stopped reading my ram all together. I thought I would have to spend at least a few hundred dollars to replace an expensive part or two but Charles and Dimitri were not only able to fix the issue and get my computer running again but they extended great customer service and had my PC repaired in just a few short hours. I had originally lost hope after my failed attempts at solving the problem and thought I damaged my motherboard but these guys have my computer running perfect again.
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January 2023 by Jon Akcay
Had an issue installing ram in my computer to the point where my pc stopped reading my ram all together. I thought I would have to spend at least a few hundred dollars to replace an expensive part or two but Charles and Dimitri were not only able to fix the issue and get my computer running again but they extended great customer service and had my PC repaired in just a few short hours. I had originally lost hope after my failed attempts at solving the problem and thought I damaged my motherboard but these guys have my computer running perfect again.
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November 2022 by J R
We had a laptop repaired here a few years ago and were so impressed when our laptop wouldn't turn on that we brought it right back. I wrote a previous review when some of the items/issues weren't fully explained. He not only called back but walked me through every step of what was done, how much it cost, etc... The honesty and professionalism of computer haven are 5 stars. Forget the geeks, I don't live close by but made the journey here and he brought my computer back to life. Thank you for taking the time to explain everything to me in detail. He also sells and builds systems, so there were plenty of times they could have just tried to sell us something new, but didn't. Thank you computer haven as you gained a happy (hopefully we don't need to come again, the :-) customer.
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June 2022 by Sue Mann
I’m new to the area & chose Computer Haven b/c it’s close to where I live & work & has great reviews. But being the skeptic that I am, had to go judge for myself. Boy did I luck out! Let me tell you, as soon as I walked in the door and was greeted by the owner, all my concerns melted away. I felt he was down to earth and VERY knowledgeable and attentive. And the prices are reasonable. And I found he doesn’t make promises he can’t keep, and I respect that. A+ & I highly recommend this place for anyone’s computer needs/questions.
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June 2022 by Sam Mago
I was having really bad computer issues. We brought it to Computer Haven and the issue was almost immediately diagnosed. Brought it in the next day and was told all the things did wrong and how to do them correctly. Then said I was to get it back next week. The price was reasonable too. It was a very quick and easy wait and by next week it was good as new. Ever since it’s been working great. Highly recommend heading here if you are having any issues!
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March 2022 by Chris Martin
This is the only place to bring your computer. I thought I fried my system, brought it to these guys and I got it back the next day good as new. For a GREAT price too. Very nice people, I can’t say enough good things about them and what they do
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January 2022 by Michael Smith
Ordered a battery for my laptop when it arrived I realized it was beyond my ability to install. I brought it in and they had it back to me the same day!!!
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December 2021 by Theresa Linson
I would absolutely recommend Computer Haven. Charles was able to diagnose and repair my laptop, as well as recover almost all of my data, which was looking highly unlikely at the time. My laptop is over four years old so I was expecting to have to buy a new one, but it's running like new for a fraction of the cost. The whole process took less than two days and I'm very relieved that something so stressful was able to be resolved so smoothly.
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December 2021 by Linda Myhre Condran
Charles is an honest and knowledgeable professional. Can’t say enough about this business. Sent my brother there. He was amazed at the service he received each time . Kudos to Computer Haven for providing exceptional services and great prices to their customers . Highly recommend
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December 2021 by Maxine G.
I needed a custom machine to use for a CAD program. Charles was knowledgeable, helpful and built a machine I needed without me knowing all the technical jargon. It was done quickly, on time and as promised. I highly recommend this place - it is what I needed for years and could not find. Everything was transferred over seamlessly with no down time as planned - I use my machine all day - every day. I finally found my computer home.
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October 2021 by E.A. Sosa
Can’t say enough good things. Brought my beat up 15 year old “gaming” computer and it was going to be expensive to fix. Had him build me a true gaming rig and bought a screen from him and I couldn’t be happier! Excellent machine! True speed and reliability! Talk to him and have him build one for you. You won’t be disappointed! He is the goods!
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October 2021 by Matthew August
Computer Haven repaired and fully rebuilt my system. They worked in a timely and professional manner. Shop treats costumers well and actually respects them. They gave high quality new parts instead of reused old ones. Over-all made the entire process very efficient and quick. Well done, cannot recommend coming here enough, if your on the fence about it just go for it, the owner is a wonderful guy.
