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July 2023 by Catherine Esposito
The staff at this pharmacy are the best. Scripts are ready and I always save money.
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July 2023 by Leonard Trugman
I know the are crowded, but they do their best to service their customers, I am pleased with their helpful attitude.
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February 2023 by Angela Summers
Not good!
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August 2022 by J R.
I have been getting separate transactions with separate receipts because I shop for myself as well as a local food bank. I wanted to put the donations on a separate receipt and transaction and all of a sudden they will not let me do that anymore. One of the cashiers claimed "they were laxed during covid so I was able to do it" meanwhile I've been doings separate transactions for the local fire house and food bank for more than ten years. Now Costco has to pay an employee to put all my stuff back because I refused to check out. That's makes a lot of sense Costco. Loose an employee to restock all my frozen and refrigerated stuff and risk stuff melting. Also deprived food bank of the much needed donations in rough times. Great job!!!! Could of just printed two receipts like a paying member requested. Smart.
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April 2022 by Lara Dela Rosa Hona
I frequently come to this pharmacy and they are so helpful anytime I need them. Thanks so very much to you all ! Stay well and safe!
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May 2021 by Lynn R.
***THIS REVIEW IS FOR AUTO CENTER ONLY *** Had new tires put on and while driving on the GSP to work, actually felt something wrong like one was loose or crazy like that. Knew I couldn't continue so turned around to go home. Thankfully I was close to my home when the tire actually came off. Could you imagine if I was going regular speed on the GSP? Costco did absolutely nothing for me, not even free replacement. A representative was sent out to inspect the car and they had the nerve to make up some sick excuse as to why it was MY FAULT. My mechanic was mortified. Corporate Costco is not even to be reckoned with. They are like the Wizard hiding behind the curtain and will do their best to ignore you before they employ their insurance company who will figure out ten ways from today how this incident was your fault. I used to think they were great too until this happened. They DO NOT take blame for any issues once you leave their garage.
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February 2021 by Melanie M.
I love this location! I have been to other Costco stores but this one I think is a little smaller and most importantly very well managed. Staff is always nice and helpful. When I had my son last year I needed formula. They carry both named brand one and Kirkland brand. I asked my pediatrician and she said the Kirkland brand is just fine to use. That is a huge difference in price when I had to buy so much formula. My other favorite Kirkland brand is the diapers. Well worth the price and the best quality. The only other diaper brand sold is huggies. They were in sale this week and I still bought the Kirkland. There is very large variety of Kirkland brand items but if you like specific brands they also carry a lot of stuff. SELF CHECK OUT IS NOW THERE!! The newest thing they just added at the registers is self check out!! Do worry about having to lift the heavy things to scan. There is an assigned employee there helping you scan in all the items with the hand held scanner they hold. What a great system and I get through the line so much faster now.
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December 2020 by Loreta P.
The cashier and assistant were very rude, they told me to put my items on the belt rudely & there is no one to help me while the assistant is standing next to her. I am from another state and their policies are confusing, I wasn't sure what to do then she rudely told me to put my items on the belt her name is Maureen. I was so mad & shaking. Reported them to the manager because they were talking about me while I am putting the items. Will not go back to this costco store. I went to the one by Asbury Ave. they were so friendly and talked to the supervisor Gina about their welcoming atmosphere.
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November 2020 by Emily R.
Awfully rude and unhelpful staff. Refused to answer my questions and ignored me through the whole checkout process.
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August 2020 by Ivor O.
The photo department is rude and disorganized. Stopped by on August 12th at 11 am for a passport picture. Woman working there clearly was annoyed to be asked to help, but took photos. Then after payment told me the machine was broken and they would call... Next day I call at 6:00 PM and after waiting 12 minutes to find out if photos are ready, the woman goes on a rant that she cannot find and I should have ordered online! Crazy woman - YOU took the photos, YOU lost them! Not worth the aggravation for five or six bucks to follow-up. Photo place is an incompetent angry holdout in an otherwise very good store.
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July 2020 by Tina S.
On Wednesday , 6/30/20 around 2pm Photo Department got annoyed when I tried to picked up pictures that was supposed to be ready 1:15pm . The photo was ordered in my cellphone . The confirmation number indicated it's ready 1:15pm . There was no one in line , the lady just got annoyed seeing me and couldn't find the pictures , later she found it on the side and told me impatiently ... saying the pictures are not here not ready you messed up etc . This is third time the Photo department older lady brushed off on me like this . Only Hazlet photo Departmemt had the problem and some of the employees have attitude problems in the past few years I rather drive another 4 more miles to Marlboro or Edison NJ stores . Less employee attitude problem. I guess Costco didn't pay their employee enough to be nice to the customers for some people . The eye glasses department didn't believe my daughter is not 26 years old yet kept asking her while I was waiting . My daughter is normally very forgiving young people and got annoyed after the third time questioning if she is 26 years old . Third time . The attitude of eye glasses department demeaning . Where were the old crews with decency ??
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May 2020 by GG BB
I went to the store after almost 60 days. I was told there is a limit of people entering the store but today the Hazlet store was a disaster. I was shocked to see many people inside the store at a time. No one was keeping the 6 feet distance . I felt so scared being in the store and really regret the decision that I made to come to the store . There was barely any meat left. Hope people working there will be a little more cautious about the number of people that are let in. We were in the store for more than an hour and half and saw that the meat dept was cutting and Packing beef . When asked if he could have two packs he told us to go back and ask in 20 minutes . We went back after 20 mins and he completely ignored us and kept cutting the meat. In a normal situation we can u understand but we felt he didn’t care about how long we were there. Really surprised at the customer service we got today .
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May 2020 by George Graham
The staff here at the Hazlet Costco are the nastiest people! I was there today and the cashier was very rude she didn’t even speak she just made loud grunts at me except to say step over here in a nasty way. Then threw my items down the belt as she scanned them. And to think you actually have to pay to have a membership to shop here. You think you’d be treated decently, but no.
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May 2020 by Yogi S.
Awesome store. Lovely, kind people working here. Love to shop here! Also, doing a great job during this social distancing time.
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March 2020 by Jess S.
I cannot say enough positive things about this Costco store and how they are handling this unprecedented time. I went shopping today, dreading to go out, as many of us have been; however, groceries for my family of 5 were wiped out at home, our Instacart delivery was a no show last minute, and we couldn't live on steel cut oats for a week. I hadn't been to Costco in a long time. I was greeted by a long line outside with constant instructions to stay 6 feet apart, and honestly, I couldn't have been happier. 25 people were allowed in the store at a given time. We were reassured on our way in that the carts had been wiped and also given a wipe ourselves as we went in. Staff walked around the store with megaphones reminding people to stay 6 feet apart. The paper goods aisle was stocked with both supplies and staff to monitor output (1 paper towel and toilet paper package per customer). I also witnessed glass doors being wiped down by staff every few minutes. My cart was overflowing by the end. I got a few raised eyebrows and insulting comments from customers, but whatever, this mom needed Cheerios among about 20 other staples and I did not take more than we would use in the near future. Checkout was a breeze. The line moved systematically. The employees wiped down the conveyor belt, wore gloves, and made small talk through the glass divider. They did not make me feel as though I had inconvenienced them due to my ridiculously full cart and they even complemented my cart packing skills (haha). In the midst of this time, please research where you are shopping and which procedures are in place to ensure our safety. I highly recommend The Hazlet Costco if you, like me, have been afraid to venture out. They are taking this pandemic seriously and maintaining recommendations from the CDC and state while maintaining a clean and welcoming environment.