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November 2023 by bryn. f.
Love the Bicycle Rack! Excellent service and merchandise by the most courteous, knowledgeable, professional and friendly gentlemen staff. Highly, highly recommend!
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September 2023 by josh assoulin
Great staff. Easy to work with and very helpful. Would definitely come back. They also have the cheapest rates in the area.
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July 2023 by Thomas Bierman
Bicycle Rack is an awesome place. Quality products, customer focused, amazing service, a huge array of bicycle brands are just some of Bicycle Rack's features. Van and Justin are driven to provide each customer with a top-notch experience at each and every visit. Van immediately set me up for a test ride on a Cannondale bicycle. While it had more features than I needed, it gave me my first experience on a Step-thru bicycle. When Justin saw me leaning on the counter, he promptly asked "Do you need a chair?" Thank you Justin! Suffering from lower back pain I have difficulty standing and walking. At age 80 years young, I can ski and ride a bike. Can't wait to receive my new Jamis Explorer A2 model Step-thru bike. I traded in my very old Schwinn World Tourister bike because my feet couldn't touch the ground (guess I'm shrinking) and the crossbar made it difficult to get on/off the bike. Now Van has a bike to sell to a customer looking for a used bike. Thank you so much Van and Justin. I highly recommend Bicycle Rack. Stop in. You'll see ....
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July 2023 by Sweta Patel
Amazing bike shop with very knowledge bike mechanics. And super friendly as well! Thank you so much for working on my bike so quickly, and for your willingness to answer all my questions about bike maintenance as I learn how to take care of my new bike :)
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July 2023 by N M
If you are looking for a respectable bike shop with knowledgeable workers and a great price point, look no further. I cannot express the appreciation I have for people who share a passion for biking and are solely there to spread that passion with generosity and a willingness to help. This shop is quality. The service is quality. The bikes are quality.
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July 2023 by Vadim Romanovsky
This place is the best. Justin knows more than most mechanics in the country. Always a great experience. Thank you guys.
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May 2023 by Kurt Gibbons
I bought a mountain bike from the bike exchange in Ewing I brought it over here to have a couple adjustments done. The bike rack said said it needed brakes but they had it Almost a week and hadn't even started working on it. So Told them I would take it back over to the bike Exchange since it's under warranty but I just don't like the whole attitude I won't be back.I amended my review because at 1st I had a good experience when they fixed my flat even though I had to do a lot of adjustments on my bike after They had done the flat I let them slide on that But after this experience not a Happy customer
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April 2023 by Natalia Grishina
had a bit of disappointing experience. i needed to have new cleats installed on my road shoes (carbon sole). i know what this process entails, and i expected to spend some time at the shop. i was in and out in about 5 minutes. i was not asked to even put my shoes on to check the position. luckily i brought my other pair of shoes with me and had to ask to at least copy the position from my old shoes. i also don't think that carbon paste was used during the installation
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April 2023 by Deepak Dobhal
Professional yet friendly, quick yet quality service. I called in to check approx cost of tire and tube replacement to which gentleman at Bicycle rack gave and estimate on phone itself. Did a walk-in with no appointment, and despite busy time they accommodated repair and did it very quickly at a very fair cost. I recommend them ?
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March 2023 by Thomas L.
Great team and awesome service Took in my casual bikes, taking in my performance TT bike based on performance provided.
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November 2022 by B D
Had a pleasant experience getting my first bike here. Thank you, Justin.
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September 2022 by Lynn R
Best place to buy a bike and have it serviced; staff is great- very friendly and very knowledgeable
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July 2022 by R B
I don’ post reviews, but these guys deserve every 5 stars. The prices for checkups, especially the basic one are more than fair. I have not seen any other bike store that has such low prices for bike services. I went on a busy Saturday afternoon and knew from seeing how many bikes they had there to work on, it would take some time. Some lady walks in to drop off her bike to get serviced and says “I need this today”…if you have common sense then that is pretty rude…anyway, the guy (owner?), not sure of his name, was cool about it and actually accommodated her. That already gave me a super great vibe. Then when I come to pick up our bikes (I got the cheap basic service, as the bikes are still pretty new) they didn’t just check the bikes, but they also adjusted, tightened and oiled the moving parts. And the kicker is the bikes were cleaned, I mean like they looked hand polished! Idk man but those bikes were dirty and had a decent amount of mud on them when I dropped them off and I would never have expected for them to be cleaned like that for the basic service but they did it anyway. These guys are super humble, super friendly, and deserve absolutely 5 stars. No wonder they have great reviews.
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July 2022 by Kathleen D.
This is an excellent bicycle shop. There have been times when we have needed repair for both my long wheelbase recumbent, and my son's mountain bike. Both were not purchased at the Bicycle Rack, but I couldn't have asked for a more friendly and knowledgeable staff to answer questions and correct problems on both of our bikes.
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July 2022 by Christine D.
Not too much to say but I bought a new hybrid bike online and we took it to the Bicycle Rack to get assembled and they did a great job. They had the best price in the area at around $85, and when the bike came with a defective shifter and they filled out the warranty claim for me and handled getting the new shifter without me having to do anything but wait a bit longer. The bike hasn't fallen apart yet so I think they did a good job!
