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June 2025 by Sal Riina
It is 10:03pm and manager(or person in charge) just announced that the store is closing “shortly” and tell everyone to wrap up! She also made another lady say it in a foreign language. I mean there is 1 hour left to closing and she is making us rush. I guess that is “shortly”. Always feel rushed and unwelcomed
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April 2025 by Izabela Studnicka
NO RESTROOMS!!!
IT UNBELIEVABLE!!
I WILL NEVER COME BACK
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March 2025 by Johan J
Burlington in Windsor, NJ, definitely stands out compared to other locations I’ve visited. They seem to have a much larger inventory, with more variety and options in almost every department — from clothing and shoes to home goods and accessories. The store is well-stocked, and the selections are surprisingly good, especially if you’re willing to browse a bit.
That said, I did notice that the prices here are a bit higher than what I’m used to seeing at other Burlingtons. While you can still find deals, some items feel like they’re creeping into regular retail prices rather than discount levels.
Overall, it’s a solid spot if you’re looking for variety and don’t mind paying slightly more for the convenience of better selection. Definitely worth checking out if you’re nearby.
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December 2024 by Noise War
i will literally never give a dime to a store that accuses customers of stealing before they even walk in the door. roping of the entrance? does a single other store in the area do anything like this? you’re selling discount surplus merchandise from last season. get over yourselves.
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July 2024 by Cheryl Brown
Love this place.
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July 2024 by Zach Miller
re-open the customer bathroom and i’ll delete this review
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July 2024 by Jay Stewart
I recently visited this store for some last-minute shopping, looking for a pair of shorts and a t-shirt. As we approached the register, the short Italian lady with glasses saw us but walked off, ignoring us. When she finally returned, she showed no urgency or emotion until she tried to pitch me a credit card.
Due to the fitting rooms being closed, I tried on the clothes in my car. Three minutes later, I walked back in to make the return. The same lady gave me dirty looks and questioned the same two items I had just purchased. The shorts were too small, and the pack of Hanes t-shirts, which should have contained four large shirts, had two large and two medium shirts, even though the package appeared unopened. I explained that this inconvenience could have been avoided if the fitting rooms were open.
Overall, the experience was frustrating and the customer service was lacking.
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June 2024 by Lawrence
This place used to be good. The place is disorganized. Service is non existent.
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May 2024 by Theresa Abubakar
The store was clean and the prices are great!
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May 2024 by Wasima Belbachir
My mother and I visited this Burlington store tonight at about 9pm. We entered the store carrying a reusable bag from HomeGoods, intending to shop. Shortly after we began browsing, an individual, presumably in a loss prevention role and identified as Greg, approached us to inquire if we needed any assistance. We responded politely in the affirmative, although we noticed that other nearby customers were not approached with the same question.
After about 20 minutes, not finding what we were looking for, we decided to leave. As we exited, Greg called out to us, questioning if we had made any purchases. Despite seeing that our reusable bag was empty and folded, he pressed further, expressing doubt that we had not brought the bag with us upon entering. This interaction was not only shocking but also embarrassing, marking a significant departure from the many years of positive shopping experiences we have had with Burlington.
This situation seemed to escalate without cause, particularly when Greg mentioned that he was now more suspicious of us, despite having no reason for such an accusation. The manager on duty informed us that Greg was new, having started just a month prior, and described his actions as "overly customer servicing." However, this explanation does not justify the undue scrutiny and lack of professionalism displayed.
We believe the incident may have been influenced by racial profiling, as we observed that other customers were not subjected to the same treatment. Such incidents erode trust and respect between customers and the business. If this represents the level of training and conduct encouraged among new employees, it is imperative that Burlington reassesses its training programs to ensure all customers are treated with fairness and respect.
Unfortunately, this experience has significantly impacted our perception of Burlington. It is crucial that issues like these are addressed promptly to prevent future occurrences. We have shared this incident with the Better Business Bureau and are prepared to share this incident on social media to raise awareness and ensure that no other customer experiences similar treatment.
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May 2024 by Mafer Tom
The best place to shop. My favorite place...
I love it...
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February 2024 by Ricardo M Toc
I really like it, it's one of my favorite stores, and very good prices
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February 2024 by Scott Lang
real good deals and you never now you mite find in store love that place
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November 2023 by tarjani sheth
Great deals everytime. Easy returns and new deals. Always spend more then I want to.Lol
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October 2023 by Bashara Green
Tons of options for the family.
