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November 2023 by Dru A
Great people = great service!Open and honest communication sent via text or through phone. Chris, Cindy, and Ted were all amazing from start to finish and completed repairs on time!
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November 2023 by Schlunggi1
What a great organization! Truly superb customer service and a wonderful experience! We would certainly recommend CARSTAR Champion Collision as #1 choice if you would be in need of their services! These guys ROCK!!
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November 2023 by Puneet Saigal
As TESLA is not doing any collision repairs in the entire northeast as of now (fall of 2023), I’m so glad I found Champion Carstar. I chose them because of the many happy customer reviews and I’m here to add myself to the list of very satisfied customers. Cindy was a pleasure to work with and the whole team was responsive and helpful with my many questions. My car was repaired right the first time and I loved the ability to quickly communicate updates via text. My model Y performance barely had 5k miles when I was in a freak accident. This repair shop made my car like new after about 5 days of work in the shop. Very impressed and highly recommend!!
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November 2023 by Sandy Zio
Carstar Champion's name is apropos!They really are the best I've dealt with! Awesome people in this shop...very pleasant, social, and very easy to work with! They kept me updated as to the situation with the parts not coming in and other updates of progress as the car was being repaired. Initially there was a delay of thr parts abd they had to reschedule me, but when I did reschedule,they fit me right in without any delay. The original appointment i had to book about a month out (probably due to Tesla parts taking so long to arrive). As for the work, it looks pretty nice so far and I don't see any visible problems. I will monitor over time to make sure cameras work, etc. But so far so good! As of today, I would definitely recommend this shop! Cindy was awesome, Ted was very cool, and so was Chris as well....all great in there! They also went above and beyond and provided a car wash and also installed some little lights in my doors for me (I just realized maybe I should've tipped them for that....completely forgot to do that). But really awesome shop...I'd use them again for sure!
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November 2023 by Archer Jadephoenix
Fast, friendly and most importantly my toyota yaris came back looking like new! I would recommend them to anyone in need of auto body work. While I didn't like the fact I needed them, I'm sincerely glad I chose them to do the work necessary to fix my car.
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November 2023 by Glenn Atkinson
Champion CARSTAR was top notch. The damaged area looks as good as new. Working with Cindy and Chris was a great experience. They were very informative and professional, walking me through the process in terms I could understand, keeping me well informed of milestones and progress, and responding to my questions promptly and clearly. And they were nice. Some may think the only concern is the quality repair. And I got that in spades. But let’s be honest, it’s just as important to be treated with understanding, kindness, and professionalism. I got that in spades, too. I hope never to need collision repairs again but, if I do, I’ll immediately call Champion CARSTAR.Services: Painting
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September 2023 by Dodge Jay
CHAMPION CARSTAR COLLISION.. Did an excellent job with my vehicle. Even more impressed with the turnaround time. Car was extremely clean when I picked it up. I even had them add an after market accessory in which, another body shop told me they couldn’t do. Champion went above & beyond the call of duty. Highly recommend!
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August 2023 by Carol Moser
They are the most professional team of employees. They explained everything in detail about the process of repairing my car doors. I continued to get updates about how things were progressing and they finished even earlier than expected. They coordinated with Enterprise for my rental and the pickup/drop off was done on site. It couldn’t have been easier. They are the nicest individuals and the best at what they do. My car looks brand new!Services: Painting
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August 2023 by Lakshmi Narasimhamurthy
Got rear ended a few weeks ago and they were recommended by the insurance. Excellent service from the start. Prompt, professional and friendly staff. Sent multiple tet reminders before the sheduled date. They even went out of their way to take care of additional minor scratches that were there before the accident and cleaned inside of the car as well. Throughout the time the car was in the shop for repair received text messages on the status. Would recommended them to friends and family.Excellent communication, and professionalism.Services: Painting
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July 2023 by Walter Petersen
The staff at Champion CARSTAR made me comfortable upon my arrival & confident that I chose the right body shop to repair my car. I was kept posted on the progress of the repair & was pleased that my car was ready for pick up sooner than expected. I was even more pleased with the repair itself. A professional job done by a professional organization!Service: Body & Trim
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July 2023 by Sukumar Shetty
Top-notch quality of workmanship. Chris was excellent as the technical advisor and gave me a pretty accurate rundown of the work and the time needed. Shray kept me abreast of progress on a regular basis. The car was ready in the promised time even though going in there were a couple of unknowns going in. A pretty painless experience with brilliant results.Service: Body & Trim
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July 2023 by Amitabh N.
Very unreliable - Cancel the claim in their own will without informing or talking. State farm says they have not canceled the claim.
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July 2023 by Wei Dai
Very friendly and helpful staffs. I had a minor collision and needed the bumper fixed. Chris and Shray helped me with assessing the damage and arranging the repair. Very easy communication, very professional and the repair was done very well. Even cleaned the interior and the tires briefly as a courtesy. I would highly recommend this place if your car needs a repair.Service: Body & Trim
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June 2023 by Chet Patel
The team at Champion Carstar Collision did an amazing job with fixing my Tesla Model Y. I had body damage on the driver side and with my wheels/rim, the car was repaired and looks perfect just like new. Shray and team were also excellent in handling the entire process with my insurance, and kept constant communication with me via text. Overall excellent customer service. Will definitely use them for all future work.Service: Body & Trim
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May 2023 by Vraj Patel
Took my tesla in for a collision repair and the staff was very nice and attentive. Took down all information correctly and did the body work perfectly. The car is in perfect shape and kept the customer updated on how long it would take or if there are any delays.Services: Tires
