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November 2023 by Ricardo Garcia
Ryan was amazing and patient all throughout my tech issue that I had inside the store. He was able to give me a bill review and a brand new device while still saving me money!!! I had trouble setting up my phone and transferring the stuff since I have an older device and Ryan made it look so clean and simple! Love this new location!
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November 2023 by Yousef Ahmad
Shashank was very thorough and great in getting me the best deal possible while still getting me a top of the line device. Love the direct TV stream service and the customer service at this location! Had multiple people helping me out and making the experience that much better and easier! An amazing AT&T and addition to Hillsborough I didn’t even know you guys were here!
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October 2023 by Trish Angeli
Had a great experience with Ryan!! We look forward to going back when the phone arrives & getting everything we need. Ryan was professional, knowledgeable and we are so happy we met him & he took care of us!!
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October 2023 by Eric Rocha
They set up my sons phone.
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September 2023 by Rachael Seymour
I can say do not call the online help just go to the store. all the numbers online were no help but I was very happy to have met Shashank he was able to help me wiht everything i needed minus one thing we need to wait to be mailed out. If you need help he would be my go to guy.
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August 2023 by Marilyn O'Brien
After reading the previous reviews I had high hopes of experiencing great customer service. Unfortunately, the employee Gregory B. ensured that I did not. While the store closes at 8pm, and I showed up at 7:10pm, I was quickly turned away because "the lights shut off at 8 and quite frankly, I don't think I'll have enough time to help you".I have previously visited other AT&T stores to get a new phone, as I was hoping to do today, and the process took a total of 30 minutes in my longest experience. With 50 minutes left until closing, I find absolutely no excuse for why I was turned away. So what was it Gregory. Dinner plans? Picking up your kids from some activity? Or just plain laziness?The purpose of closing later in the day is to accommodate people who work the typical full time hours. I appreciate management accounting for that but please address this with Gregory as he apparently did not get the memo that closing at 8 means working until 8.
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May 2023 by Ellen Wood
Went in to AT&T in Hillsborough to upgrade my phone and my husbands. Carlos was very helpful and patient with us. Would definitely go back if we needed any help with anything.
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May 2023 by Gary Smith
Carlos at the Hillsborough office was outstanding to do business with. He made the process very smooth.Thank you!
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April 2023 by Rob Kunze
After dealing with over 20 hours with care and tech support I read reviews for this store and drove 45 minutes. It was well worth it!Carlos the manager was phenomenal, he had me transferred phone back to original. (My new s23+ had been activated two months prior to my purchase of it.)Bottom lineCarlos Ten starsATT Zippo
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April 2023 by Robert Conquest
I would like to complement AT&T for employing a gentleman named Carlos your store manager at the AT&T Hillsborough store. He is the best wireless tech I’ve ever worked with. I’ve been a customer for 50 years, he certainly is the best in all categories of excellence.Thank you
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April 2023 by Wayne S
Carlos was very helpful and knowledgeable. Best service I ever had in an AT&T store
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March 2023 by Vikrant Patel
Carlos is great! Have a pleasure working with him today. He has a depth of a knowledge and experience in his field. Good luck Carlos!!
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March 2023 by Anderson Monge (Andy)
Carlos helped with creating a new account!Amazing service, quick, attentive and helpful with everything we needed!
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March 2023 by mm
Celia is just an amazing sales rep and she stayed very late after regular closing time and helped us get our phones. Not once I have seen a frown on her face that we came close to closing time . She is very kind and knowledgeable . I would highly recommend this place , thank you to Celia I am writing this Review with my new phone?
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January 2023 by Terry.hahn123 7
This was one of the best stores I’ve been to I highly recommend them
