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March 2024 by Ralph Florio
Had a package to be shipped out and they couldn’t provide me with tape to tape my label. Great customer service.
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March 2024 by Charles Gergich
Terrible. No one barely speaking English. Told clerk 3 times same thing. Go anywhere else but here
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March 2024 by Jessica D'Agostino
Customer service is the worst here and will lie to you repeatedly. Use UPS instead.
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December 2023 by Coco
Do you enjoy:1. Poor communication?2. “Lost” packages?3. Never receiving a direct response to questions like why is a package looping between 4 distribution centers?4. Poor customer service?5. Never receiving resolution?If so, Hillsborough USPS is for you.
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December 2023 by Patricia Williams
Why Bother it doesn't change anything.! Use FED-EX or UPS .Better less costly service and no rude counter help! NEGATIVE STARS!!!!
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December 2023 by Marc Blumberg
It would be so much better if they closed this and had Somerville deliver the mail. Mismanagement run rampant. I avoid going here at any cost.Update: Sign up for informed delivery so that you can be aware when Hillsborough PO loses your mail. At least you can call to have the bill sent again. This place is hopeless.
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October 2023 by Cliff Lee
Ebony was extremely kind and helpful when I called and asked a bunch of random questions. Appreciate it!
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August 2023 by Arathorn27
This is the worst post office! Mail gets delivered at 7pm, they either lose mail placed in their office postal slot or not deliver mailed letters. So far you cost me late fees and increased interest rates due to this failure. A PM who is responsible!
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March 2023 by Becky Haley
This post office is the worst! The people who work there have such a bad attitude, is it that hard to smile? And the facility is a mess with little upkeep around the building. Dead landscape, debris, outdated flyers stuck to the doors and it looks like they haven't washed the windows in years. I could overlook the exterior, but the attitude of the employees is hellacious In addition, I had bought stamps at the kiosk, and there was a problem printing, so each stamp printed out individually with a barcode. I went to the facility to speak to the manager the next day. They did nothing to help me all wanted was to give them the stamps that we're just a generic barcode and get a forever stamp. They said they had nothing to do with the machine and to just write a letter or call the number on the kiosk. Overall just really bad experiences at this post office. I will take my business to Belle Meade and Montgomery
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December 2022 by Itisha Jain
I had to mail some documents urgently to India. I enquired at USPS on Saturday if they can deliver something asap. I was told the package will leave the same day and will be delivered in 3-5 days. So between Monday and Wednesday is when to expect delivery. Friday updates show custom clearance and I still have no idea when it will be delivered at home. And I paid the charges that I would have paid to UPS! I am never going back for international delivery to USPS.
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December 2022 by Jose Moreno
I personally had a good experience with them, retrieving my package was a whole process but they have been helping me as best they can. Staff was friendly and I was in and out in a couple of minutes.
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September 2022 by veronica jandrue
I can't say enough good things about the Hillsborough post office employees! I forgot to put the apartment number on a package I sent out and got a notice from the receiver that there was a problem. I called them a few minutes AFTER closing thinking noone would ever answer. Not only did he answer,but he and the driver fixed everything!!
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September 2022 by Bright Tiger
2 missing packages in 2 weeks of living in Hillsborough. Post office declines all responsibility and implies I’m a liar, since the carrier claimed to have delivered them into my locked mailbox. Horrible.
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June 2022 by Spam Bot
Is it possible to give negative reviews. At least be courteous to your customers when explaining something. The worst post office in the Milky Way galaxy
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June 2022 by karina gil
The fact that I have to give this place a star is sickening. The most rudest people ! Yelling and giving an attitude. I was only asking a a question and The clerk gave me such a nasty attitude “No no! You need to tape that before coming here” that’s how I was greeted. I wasn’t sure what to do and instead of greeting me and helping she yelled and went to the back and ignored me the whole time!!
