Valley Bank in Hillsborough is known for its helpful, clean, and pleasant customer service. The manager, Marie, is particularly praised for her patience and clear explanations. Customers are satisfied with their banking and home-purchasing experiences, describing the staff as efficient, knowledgeable, and involved throughout the entire process. The bank's understanding of customers' needs, such as rushing to refinance before interest rates increased, is also highlighted. Overall, Valley Bank is a reliable and customer-focused institution that provides a positive banking experience for its customers.
Always helpful, clean and pleasant... and the manager Marie is very patient and good at explaining processes. We're happy to bank and purchase our home with the help of Valley in Hillsborough.
May 2025
I have had the pleasure of dealing with Marie Cheng on numerous occasions. She is efficient, knowledgeable, and just a pleasure to deal with. Valley truly has an asset in Marie
April 2023
Manisha and Marie are amazing for both business and personal accounts. They were very involved in the entire enrollment process and beyond, I am well taken care of at this Hillsborough Valley Bank, I couldn't be happier!Why didn't I switch banks sooner?!
