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February 2024 by Renard ACVS
The owner and this company has very old equipment.SO BE AWARE THEIR RENTING VERY USED EQUIPMENT THAT BARILY WORKS.
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December 2023 by Renard Fiscus
Went to rent a single man lift JLG30AM Call and talked to Paul, he gave me daily and week pricing.Drove to their location for the pick up. (very small driveway had to park in the street) did the paperwork and then showed me the equipment. This pice was so damaged, missing a main guide wheel and the basket was bent so bad the Safty pins did not fit into holes.Had to be on a powered cord to operate the lift, the battery didn't hold a charge.My contact said I would drop off the lift one week later ( Friday after thanksgiving) Area Rental was closed that day, so I drop it off the next business day (Monday)The owner said I had the lift for 10 days and tried to charge me for extra time and when I tried to remind him about the contract he kept interrupting me.Also trying to use this lift was very difficult due the damaged and missing wheels, the wheels are designed to swivel and when the don't the lift because hard to move. The bad wheels damaged my wood floor.The owner refused to even look at his broken equipment using the excuse that he is not a mechanic this told me he didn't want to own he has a damaged pice of equipment.SO STAY AWAY FROM THIS Business
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August 2023 by Ms. L
Everything is great until it’s time to return equipment. The return of calls is poor, the communication of pick and delivery is non existent. With there poor customer service practices I’m surprised they still get customers.
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October 2022 by Lloyd Fernandes
It was easy to rent a backhoe. Equipment was delivered and picked up on time. The equipment itself was substandard. The wipers and light were not working and the beep sound it makes on reverse was also being made on neutral. The m/c power was degraded and the tire pressure was low.
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October 2022 by Gary Wallach
I find doing business with Area Rentals to be a wonderful experience. Their pricing is competitive and service fantastic!!! I would highly recommend anyone use them for their rental needs!
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September 2022 by johnny menotti
Called and spoke to paul several times over a two week period to rent or buy a snow pusher was told steve the owner would call me back, never called so i called again a fourth time and spoke to paul he said he would call me back with pricing i asked for steve the owner steve was busy said they would get back to me. WORST SERVICE I HAVE EVER ENCOUNTERED. NO UNDERSTANDING OF CUSTOMER SERVICE OR FOR THAT MATTER A CLUE AS TO WHAT THEY ARE DOING.
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September 2022 by Adriana Morales
We’ve used area rentals several times Great service and delivery and the machines are well maintained Porfa ones very reasonable !
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June 2022 by Shelly Bovell
Worst service ever!! I was flexible enough to accommodate their request to to have the rental dropped off a day earlier than needed even after we had already agreed on a day. Then for pick up I have been sitting all day waiting for the pick ip. Only to call them and to be rudely told it will have to be tomorrow what do I want them to do. Said “they are not apologetic at all”. Meanwhile I am out of town tomorrow and arranged for work to be done at my house today which I cannot not do because the rental is still here in the way. They were absolutely rude about inconveniencing me. Also tried to call when a had a question about the machine and no call back. Nor did they call me to tell me they were no longer coming today. I only found out because I called. The worst customer service ever. My dad who passed away in 2020 worked in construction for 30 years and my brother 20. My brother agreed that this behavior is totally unacceptable and unprofessional. Stay away!
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October 2021 by Paul Moncada
People are very, nice Knowledgable and helpful. Thanks Area!
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December 2020 by Pol Mon
People are very, nice Knowledgable and helpful. Thanks Area!
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August 2019 by Jon Vatcher
Great people!!! Always available to help
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June 2019 by Nicolas Gutierrez
Paul & Tom from "Area Rentals" were very professional, attentive & responsive, I rented a "Skid Steer" in order to remove dirt from a property located in Newark, NJ and as promised they delivered it on time, And even after the "Skid Steer" was returned with a broken glass by mistake, They worked with me on the "Damage Cost Value" to be as flexible as possible.
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October 2018 by Levent E.
They are life savers. Professional and courteous. Rented a scizzor lift and will be back for more. Thank you.
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April 2017 by Brian Smith
I have been there many times.. They were are always professional and courteous. . Very knowledgeable about the tools they rent. Great for aerial lifts and light towers!!
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April 2016 by Aileen Ramirez
VERY rude and unprofessional!!!!!
