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January 2024 by LaShawna Tukes
I can not begin to express my extreme gratitude for the team at the Hillside CVS pharmacy. I lost my wallet billfold which contained my driver’s license and credit cards while shopping in the store. I didn’t notice it until the next day. I went back to the store to trace my steps and no luck. I then asked the gentleman at the front checkout counter and he was holding it for me! I am forever grateful to him and all the employees who helped me. It restored my hope in humanity. There are still decent people in this world! Thank you again CVS employees!
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October 2023 by Jay T
needs better management or something. app says certain items are in stock, and they’re not. 1 star for wasting my time ??
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September 2023 by nba kiianna
Called around 2pm for my prescription to be transferred, they said it’ll take 30mins - 1hr to get it transferred & ready from the ER. I got a call back from a pharmacist named REMI (very rude, needs customer service training) at 7PM talking about “Ma’am I am calling you back.. first of all we don’t have the prescription you need & the pharmacy is closed now so we can’t get in contact with them so you have to come tomorrow instead anyways.” but i called back because how do I call at 2pm & told it was going to be ready then get a call back 5hrs later talking about they don’t have it??? Nicole from the pharmacy department answered & made it possible for me to get my prescription the same day in under 15 minutes <3 she had me call the ER and was more than happy to talk to them for me to get the information she needed to get me my medication! LOVE HER & HER KINDNESS!!!! We need more people like Nicole.
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July 2023 by Verian Woods
CVS needs to hire more workers. Perhaps some retired seniors who are able to work.
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July 2023 by Linda Williams
Very professional, nice customer service lady at register in pharmacy
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May 2023 by Victoria Ransome
Friendly & polite staff, quick service, clean & happy environment.
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May 2023 by Brea Adams
The nicest young person helped me with my passport photo. Very patient and supportive, and I really appreciated her help! Great service overall!
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May 2023 by Brea Mangrum
The nicest young person helped me with my passport photo. Very patient and supportive, and I really appreciated her help! Great service overall!
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March 2023 by Shatayya Ayers
This is possibly the worst ran cvs I have ever been to and coming from an employee that says a lot. I have 2 service animals that I have documentation for and the manager was telling me to remove them from off the premises which is totally not okay . store is also a complete mess totes every when in the aisles stuff all over the place I will not return solely because of this
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February 2023 by Pipo
The service at the pharmacy leaves much to be desiredLeave you in hold forever and not efficient st dispensing medsAlso don't seem to care about inconveniencing their customers and making them waitVery nonchalant about their incompetenceWould not recommend— STAT AWAY
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October 2022 by Summer
If you dont have to use this pharmacy, don’t. The store itself, and its employees…great. But the pharmacy…horrible. Turnover rate for techs and pharmacists is astounding. If you like having your call ring out 20x only to be picked up on and placed on a 30 minute hold which ends in a disconnect, then this pharmacy is the one for you ??♀️Like me, you too will end up with CVS corporate customer relations on speed dial.
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September 2022 by Alan MacDonell
I got the new omicron vaccine. Pharmacist was great: efficient, painless, knew what he was doing. Both people I spoke with were pleasant and helpful.
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August 2022 by Walter Agudelo
I have been getting the same prescription at CVS for the last 3 yrs. Literally, nothing changes. On 4/15/ 2022 I went to refill and the pharmacist changed things around even after I told them it was wrong. I never pay since I use my insurance and a coupon, I always get 3 months worth so I don't have to do mail order. Due to H, also, pharmacist, I can't get my trelegy and my copay is over$500. I always seen to have issues at that store and it seems like no one keeps notes on file. Review previous orders and u can see I don't pay. I'm tired of always fixing there mistakes and someone or this pharmacist needs to be held accountable. CVS always has me do the additional work when this company messes up. Horrible place , I need to change pharmacy asap!
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August 2022 by T
Horrible customer service in the pharmacy. Drive thru states that they’re closed between 1:30 and 2:00. I arrived at 1:15 and the staff CLOSED THE WINDOW EARLY, looked at me and walked away. The Hispanic woman with a ponytail is the one who walked off. Some customers CANNOT walk around and my health was put at risk because they can’t handle their job. Closing early with “idc” attitude makes this establishment look terrible. Do better.
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August 2022 by Charity Haygood
Excellent customer service by Operations Manager Jabriel. He was attentive to young and old, and thorough, but efficient with his interactions. He went above and beyond to help me find my products at the best possible price.