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June 2023 by Jasmine A.
We ordered a custom cake for my niece's birthday this past weekend. The first photo ("what we asked for) is the cake design we requested, and the second photo ("what we received) is the cake we received. We were PROMISED that the baker could replicate the first photo. Instead of individual cupcakes, we received pull-apart cupcakes that were CAKED ON with MOUNDS of icing. The unicorn hair, especially, was done with little to no care; it's honestly sloppy. And to top it off, they refused to give us a refund, even a refund of half of the amount that was paid. Classic example of what you asked for vs what you got. We shouldn't have been promised that the first photo could be replicated, and we should've received at least half of our money back because we did not receive what we asked for.
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January 2023 by Rare R.
Great!!! No long lines was able to do self check out with no issues!! I will definitely recommend this ShopRite in hillside if you live in the area.
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July 2022 by Scotty W.
Quite possibly the worst grocery store in New Jersey. It is laid out in a bizarre fashion, making things very difficult to find. There are long lines at the checkout, except for the self check out. The self check out is bizarre. I work in computers and I find the self check out at ShopRite counterintuitive and confusing. I asked to see a manager. I said,"If you're keeping data on the self check out, you might want to note that the 'I have my own bag," button (which is very important in NJ), is tucked away down near the change language & accessibility button. Also, I've had to ask for help 3 times because of the sensors in the bagging area. Each time the associate comes over with their key and makes an adjustment, wasting their time and mine."I was told very rudely, "You're the FIRST complaint we've had about the self check out!"I started to say the words, "You're clearly not tracking data, as each problem reported represents a larger number of unreported similar issues." Yup. That's what I started to say. But I only got as far as "You're clearly..." when the manager took a step towards me and shouted, "I'm clearly WHAT?" in a hostile tone, in a physically threatening stance. So... great manager you have there. I spent $78.03 in the store that day. Please tell me, how much do I have to spend to be treated with even a modicum of common courtesy?As I said, the worst grocery store in New Jersey.
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June 2022 by Kimmi Kim
The best pharmacy care around. Very personal and caring for health not just filling prescriptions! Thanks to the team I don't worry about getting my mom's doctor's approval and I don't have to be a pharmacist (they are really the professionals). The best at Patient Care!!!
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February 2022 by Lori Adeniyi
Pharmacists are professionals and friendly. They’re suited to serve all age groups. They seem to know their regulars well enough.Re COVID VACCINES: Walk ups are available Monday, Wednesday, Friday and they do have the pediatric dose for ages 5-11 as well as adult booster doses.
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June 2021 by Lori A.
I've come to this Shoprite location as total of 2 times now. But times, my experience was consistent with my experiences at other locations.Stock - It was great. Most items I wanted was in stock and easily found. Produce looked good as did the meat items.Layout - Good. It was laid out in a consistent manner. Some locations have their layouts in odd configurations but I'm pleased to say this one was normal.Space - Very spacious. At no point during the shopping process was I hesitating to go down certain aisles because I was worried about another shopper's cart blocking my way. I was able to get in and out of each aisles smoothly and quickly.They also have what looks like a whole new area to the store. It could be old as I'm new to this location. This part houses the pharmacy, the rest of the dairy aisle and haircare, pet stuff and other miscellaneous items.Pharmacy - The pharmacist is nice and seems to have a good rapport with the regulars. I interacted with her when I went for my one dose COVID vaccine. They have a list by the way with the name and appointment time and so it's easy to check in. I waited about 10 minutes and then she dosed me and had me wait at the table for the required 15 minutes.I did a thumbs up as did she and went on my way. It was incredibly easy to complete the whole process.Checkout - I've been through self checkout and a regular checkout lane. Both are fine and fast. Also the self checkout lanes feature the short and long belts depending upon the size of your order. I greatly appreciated that feature. It only took me about 5 minutes to go through self and 10 minutes to go through the regular lane. All lanes are clearly marked along with which aisle to stand in for each lane.Employees - They were polite and that's all I ask for.Finally, they have plenty of self scanners around that also double as a way for you to load coupons to your card if you forget to do so at home or don't want to put their app on your device.I will absolutely come here again.
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January 2021 by Tanya L.
Just close it DOWN....... PERIOD It's just that bad. Cashiers/ Customer Service are the worst.
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July 2020 by David Falade
The Pharmacists here are wonderful. Always delighted to come back here....
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April 2019 by Genetha Jones
Never had a bad experience.
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March 2017 by Miguel Barahona
Tranquilo aseado