-
October 2023 by Christopher Mincone
Refused to give me my corporate rate. I provided my AWD code and provided my corporate email address which cleared the system but the man at the front desk didn’t believe me and asked for further proof. I don’t travel with all of my work documents on me so had to go elsewhere. This is the only Avis I’ve been to where corporate rates haven’t been honored.
-
October 2023 by Morgan Jones
Junaid at The Avis location in Hoboken is the best! He is professional, quick and always ensures I'm in good care. His team members have also been fantastic. They have made me Avis loyal! Thank you Avis for providing wonderful service, it goes a long way
-
October 2023 by Steven
This place is absolutely trash. What the hell does my credit score have to do with renting a vehicle. Rent it from them before never had an issue when it came to credit all of a sudden. It's an issue. I had everything I needed to rent. The car doesn't make sense why a credit score would prevent me from leaving with the vehicle
-
October 2023 by Vishal Keswani
My go to location. Service and cleanliness of cars has improved greatly since new management took over. Staff is very friendly and accommodating. Highly recommend.
-
September 2023 by Henry Slesinger
The Hoboken/Hudson Tea Parking Garage Avis offers outstanding service and is a value when compared to NYC. The bus from NYC's Port Authority Terminal (#126) partially drops you off at the Avis door. The cars are spotless.Henry, NYC
-
September 2023 by Shreyas Belkune
Beware while picking up from this location, they try to change the rate while you've the rental and won't even notify. Luckily Avis Customer service was prompt enough to honour the original rental agreement.
-
August 2023 by Noor Jahangir
I have rented from Avis on numerous occasion but it was my first time at this location and the experience was exceptionally unpleasant. My interaction was with the staff member, Junaid. I booked the reservation under my legal name and used corporate discount from my previous company. He refused saying I can’t use it anymore, which is understandable. I then procured the appropriate Avis corporate discount associated with my current employer and presented to him. However, the situation escalated. As I provide him evidence of my employment at this company, he blatantly says “this is not you“. He remained stubborn, arrogant, and uncooperative, without bothering to cross-check the information against my Driver License ID or asking for further evidence.People who use corporate discounts should steer away from this location. They are 2 other Avis locations around the vicinity with a more accommodating staff.
-
July 2023 by Ryan O.
The staff here was really helpful. They explained the terms of the rental, and the program for toll roads. In contrast to other rental car companies, there wasn't any hard sell to get the damage waiver insurance. While it's true that they don't accept Sunday and overnight returns (ie: you'll be keeping it until Monday morning if you miss Saturday afternoon close), they were really nice about us rolling up a few minutes past 4 and let us check the car in. Pro tip: when returning the car, just grab a ticket from the machine and pull in; you obviously won't have to pay for it.
-
June 2023 by Pari
If you're looking for a reliable and professional car rental service, look no further than Avis at the Hoboken location. From start to finish, my experience with this location was nothing short of exceptional.To begin with, the booking process was incredibly easy and straightforward. The staff was knowledgeable, friendly, and helpful, and they were able to answer all of my questions and provide me with all of the information I needed to make an informed decision.When I arrived to pick up the car, everything was ready to go. The vehicle was clean, well-maintained, and in excellent condition. The staff took the time to walk me through all of the features and controls of the car, and they made sure that I had everything I needed to make my rental experience as smooth and hassle-free as possible along with an amazing upgrade.Throughout the rental period, I had no issues with the car whatsoever. It performed beautifully and met all of my needs. When it was time to return the car, the staff was just as friendly and helpful as they were when I picked it up. They made the return process quick and easy. It felt like a family business rather than a corporate company in a good and a personal way. Specially, Junaid at the rental location was excellent and took care of everything really well and in a professional manner.Overall, I would highly recommend Avis Hoboken to anyone in need of a car rental. The staff is professional, knowledgeable, and friendly, the vehicles are top-notch, and the rental process is easy and hassle-free. Thanks for a great experience!
-
May 2023 by Mayad Al-Saidi
Arrived 32 minutes before the booking time. Charged me for an additional day without telling me even though I returned the car before the scheduled return time. Make sure to ask if there are adding any additional charges when you pick up and drop off and get documentation. I usually rent from Enterprise and have come to take transparency for granted, which is not the case here.
-
May 2023 by Amy Kessler
This location has limited hours and no key box for after hours drop off and they will charge you $9 per gallon for gas. This means that if you are racing to get back before closing through the bad traffic in the area and there is no key box and you don’t have time to get gas, you will suffer both stress and egregious expense! Buyer beware. The staff is very nice and friendly. These design flaws in the business are not their fault.
-
May 2023 by Ron Clark
Great service and very clean cars. I like the new manager/owner at the location and his staff. They are very friendly and always taking care of customers. The previous manager was really bad and not a very nice guy. I am glad to see the new change with quality and clean cars. The previous management did not clean the cars and didn’t do a go job taking care of customers. I love this change in management, keep up the good work and love west you’ve done with the business. Tks
-
May 2023 by Deepanshu Negi
I recently rented a car from Avis at a nearby location and I couldn't be more pleased with the experience. Junaid was particularly exceptional and went above and beyond to make sure that I had a smooth and enjoyable rental experience.Not only was Junaid extremely helpful, but the cars available at this Avis location are top-notch. I was impressed with the selection and the quality of the cars available for rental.Overall, I highly recommend this Avis location to anyone in need of a rental car. Their customer service is outstanding and the cars are the best around. Thanks again to Junaid for making my rental experience a great one!
-
April 2023 by Ahmed Tahir
I recently rented a car from Avis and was thoroughly impressed with the service I received. The staff were friendly and helpful, and the rental process was quick and easy. The car itself was in immaculate condition and ran smoothly throughout my trip.One thing that really stood out to me was the convenience of Avis' pick-up and drop-off options. I was able to pick up the car right from the airport, which saved me a lot of time and hassle. And when it was time to return the car, I simply dropped it off at a nearby Avis location and was on my way in no time.Overall, I highly recommend Avis to anyone in need of a car rental. The quality of their cars and exceptional customer service make them stand out from the competition. Thanks, Avis, for making my travel experience a breeze!
-
April 2023 by Awais Ansari
Just Look At This Beauty. Highly Recommend This Spot For Luxury Vehicles. I’ve Just Rented The Car For The Weekend. I had an amazing Experience Looks Like it’s a New Management. Super Clean Cars Now, and Fast Service. RJ and Faizan are the Best.
