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March 2024 by Scott Turner
Ordered an Avocado Green mattress & topper over the phone. The process went very smoothly. The rep was knowledgeable, clean & efficient. She did not try to upsell me.
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February 2024 by Jean Krogstad Idaho
Katie was very helpful with our phone transaction
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February 2024 by Jimmy Junior
Katie was helpful in deciding what bed frame to get and made the process quick and easy!
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February 2024 by Marc Diggs
My wife and I were doing some mattress shopping last weekend. We had gone to a few other stores but the service was awful and we couldn’t find what we needed. Avocado was not like the other stores.We were helped by Jeff, he was helping two other people and seemed to be on his own, but still made time to help us and give a better experience than any other store we had been to. Jeff really knows his stuff!Jeff is like the mattress guru. He was explaining to us and the other customers the differences in each available mattress. He explained how important the organic materials are and which mattress may be better based on sleeping position.We ended up finding the perfect mattress, but it was out of our budget. So while we have not made a purchase yet, we will definitely be back to see Jeff once we are ready.
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February 2024 by Dona Browne
Katie Cardenas was the sales person from whom I have now purchased two beds. One last year and one today! She provided answers to all my questions and is very knowledgeable about the products in general. It was a pleasure to discuss and purchase another Avocado product with her help
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February 2024 by Marilyn Timmins
We had a great experience at the Hoboken store with Katie. After a 2 hour drive from Pennsylvania Katie was very welcoming and helpful discussing the mattress choices. We purchased a mattress and Eco Adjustable Frame (which is awesome). Great customer service!
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December 2023 by Miguel Salaverria
I am frankly extremely disappointed with my mattress, so I went in to purchase one of your over-priced toppers only to feel more disappointed and downright disgusted with myself for falling twice for the same trap. The service and attitude was horrible. Sales people should not act annoyed because a potential customer, even a disgruntled one, interrupted their social media scrolling. A customer does not want to feel like a nuisance, particularly when over paying. And I'm not even sure I was sold the right product, because product knowledge was lacking. Do you guys want to go under? Because the whole green gimmick won't work if the mattress is as hard as the floor, prices high and service is bad.
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December 2023 by Ben Jacobson
I had an amazing shopping experience with Amanda Baez! Thank you so much for your incredible assessment of our needs and your recommendations. @CK - senior avocado leader
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October 2023 by choirgirl1993
I went to this store with my parents to check out the avocado mattresses, since i had been seeing a lot of advertisements for them. Gashley was very helpful, allowing the three of us to test out each mattress. I wasn’t ready to purchase on the spot, so she actually sent me a link to purchase for whenever i was ready. A few days later, i went into my email and completed the purchase! I really hope i like this mattress and sleep well on it for many years to come.
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October 2023 by Lana Vercellino
I've been doing mattress research for the past 3 months (I know, ridiculous) but when I'm buying something, I have to do extensive research.I walked into Avocado expecting another salesman bent on making a sale. However, I was pleasantly greeted by Jeff. We nerded out for over an hour. Patiently answering my extensive list of questions.Knowledgeable and passionate sales people like Jeff, is a refreshing thing to see in retail. I cannot recommend this location and the help of Jeff enough. Thank you!
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September 2023 by Di Vi
Store experience - very good. Only gripe is that the store did not mention about how mattresses will be delivered and if there were options for white glove type delivery.Delivery experience - TERRIBLE. Did I say how terrible it was? TERRIBLE.
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August 2023 by Steve Ritchie
We bought two Eco Pro Adjustable bases from Avocado, and we are very glad we did. Going from a non-adjustable bed frame to this luxurious and clever bed frame has been fun and fulfilling! We bought twin XL mattresses (from another manufacturer), so that we can adjust the beds individually while still maintaing the look of a King bed. The TV position is awesome, and having memory of the position is very cool. The remotes are great, giving us the individual settings we each like. The engineers who designed this thing really threw in every possible comfort and feature. They were pricey, but we are fully satisfied so far. We are enjoying a whole lot of great night's sleep. Can't imagine a better adjustable base.
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August 2023 by Lahni Munguia
I will be happy to shop with Avocado again when necessary! I had a question about the eco organic kids mattress so I called in and spoke with Jeff. Not only did he help me pick the correct mattress but he also saved me from having to spend money on another mattress in a few short years. He was kind, patient and understanding and I placed my order confidently and without hesitation on whether I was making the right choice. I only found out after hanging up and receiving emails of purchase confirmation that Jeff is the Hoboken assistant manager. A fantastic company, PLEASE don’t change what you guys are doing, it’s perfect!
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August 2023 by Robin Chambers
I was lucky enough to get Katie who hand held me thru the process of firsts. First time buying a mattress in a box and buying my first Avocado mattress. The experience could not have been better. I got a thumbs up from my Grandaughter who is the first to use the new mattress. Thank you Katie and thank you Avocado.
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July 2023 by David Renner
Our experience at the Hoboken location was awesome ! Katie was very knowledgeable about all the models and explained each of them in detail so we could make a decision on which to buy. I hope the delivery and setup process is as smooth and friendly.