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August 2023 by Diamond (Diamond)
Was Scheduled at Jersey City location first, the day of I got a call that they are closed and I need to reschedule to another location. Then I scheduled for this location a week in advance and the same thing happened. Why have appointment slots for closed locations? Then you tell the client the day of the scheduled appointment, so unprofessional.
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April 2023 by stu damm
Avoid doing your taxes here! Last year my wife and I did our taxes here and let our tax preparer , Gayane, know that we wanted to use a payment plan for our large tax bill. She went ahead and authorized the FULL AMOUNT to be taken from our bank account! After I got a notification, I couldn't get anyone on the phone and when I went down there to try and fix the problem, the lady behind the front desk was extremely rude to me and told me that is what I get for doing my taxes so close to the deadline. She did nothing to help us. We had to put a stop payment on our bank account which cost me additional money not to mention stress & anxiety. Go anywhere else to do your taxes.
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February 2023 by Emily P.
I know there are a handful of poor reviews for this location, but I've only ever had great experiences with Patricia. She is efficient, prepared for your meeting prior to the scheduled time, and clearly very knowledgeable about her job. This will be our third year of tax preparation with her, and my husband and I plan to continue going annually for Patricia's help.
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February 2023 by Gopal D. Kalsekar
Excellent Service by Block Advisors Team.
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December 2022 by Rachel Y.
Whatever you do, don't hire Mahendra Agrawal at H&R Block in Hoboken NJ. This tax preparation "service" is a joke. We used H&R Block for our 2019 tax filings in the hopes that this would be the year we can finally get reliable help with taxes. The initial filing did not save us time, as we spent countless hours reviewing and pointing out numerous mistakes. But we clearly we should have spent countless more. In 2020, we received our first audit letter from the NJ state government pointing out that the tax preparer ONLY REPORTED ONE OF OUR INCOMES from the state filing (despite filing both for federal), and we did not pay the correct amount on capital gains as a result of our income level. This was neither a complicated tax loophole nor some intricate detail--it was a complete lack of attention to the basics. After chasing this issue down, we asked Mahendra if we should file an amended return. He advised that we should not, and that H&R Block would not cover the filing fee for an amended return at this time, but if we received any follow up letters, H&R Block could help with this. We reluctantly agreed to this on his advice. In 2022, we received the second audit letter charging the difference plus hundreds of dollars in interest and penalties. We reached out to Mahendra again (which took some time, as he advised us he only worked on Saturday and could only respond once a day), he changed his tune to say that H&R Block would not cover the interest or penalties, and we should have filed the amended return in 2020. He refused to give us the name of his manager to escalate this, and suggested we speak to customer service. Safe to say, we now do our own taxes.
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May 2022 by YourWifes Boyfriend
I was lied to and then overcharged by Romani Wasil. BEWARE ⚠️
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April 2022 by Philip T.
Do you like having your taxes messed up and being abused? Then this is the place for you! H&R Block provides inaccurate and misleading advice and then abuse and gaslight you if you ask for your taxes to be properly filed. The scumbag staff will lie and deceive you. Great place to meet scam artists and gutter trash degenerates if that's your scene. Terrible for people with self-respect that want their taxes properly filed.
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April 2022 by Megan T. Sweeney
Mahendra was very rude and very unprofessional. My original appointment was with another accountant who left just before my appointment. Honestly surprised at how positive the reviews were; I had a horrible experience here and would not tell a friend to go here but rather go to the jersey city branch where staff was much nicer.
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April 2022 by Michael Lotito
Patricia Tosich who I worked with was an absolute pleasure. Very responsive, informative, and a lovely person.
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March 2022 by Joe Pisarcik
My tax advisor was rude and patronizing. I was honestly surprised. I didn't realize professional accountants are allowed to comment on your earnings and lecture you about 401ks. Or are they? I left my appointment completely upset and got no sleep that night because I was so upset about how I was treated.
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January 2022 by Rita Vazquez
I have been using H&R Block for many years. My tax advisor is very trustworthy and is always a pleasure to work with. He is also very knowledgeable and gives me the best advice . I will be using him as per usual next year.
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September 2021 by Katie Kiley
Mahendra Agrawal was an absolute Saint to work with. He was so patient, he kept me informed every step of the way. He did his best to understand my life to better help me and help me for the future. He was beyond knowledgeable, so patient and had the warmest demeanor.
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May 2021 by Stella Ohara
Stefano is pleasant, easy to talk to and knowable regarding taxes.
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April 2021 by Matthew Daly
George was a knowledgeable advisor who provided great customer service.
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April 2021 by David Okenquist
Advisors are quick, yet thorough, and always a pleasure with which to work. I have gone to my same advisor in a years I have gone to H&R Block.