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August 2023 by John B.
Ever get turned away from opening a bank account bc they were "too busy " this branch is trash. Just another example of lazy workers not realizing that they are simply expediting themselves being replaced by machines. Looking forward to seeing this turn into an iPad.
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February 2023 by Alex S.
Went in for notary service. The notary is beyond unprofessional. She asks many inappropriate questions about documents and tried to pry for information that made me feel uncomfortable. This has happened two separate times. Would not recommend this branch.
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January 2023 by C R.
This bank has a very small staff. I called in the morning to see if they had a notary available. The woman answered and acted like I was irritating her. Excuse me for wanting to ask a question to get something done! She said she was there today. I asked if I needed an appointment (because they usually do). She sighed exasperatedly and said she was busy all day unless I could come right now. So when were you intending to actually say that Jennifer? What if I came and you were booked? When I arrived I asked the front desk person for the notary. She said "we don't have a notary". Huh? I explained that I called. She said, "oh if Jennifer said to come then ok you can wait. She's here. She just took someone though." So instead of saying the notary was busy, you lie and say there isn't one?? I was sitting and waiting while I overheard Jennifer with her appointment (the cubicle had no walls which is problematic if you are discussing sensitive banking information). They chatted about trains and families. I also heard the same woman who lied about not having a notary saying, "I don't know why she told anyone to come, we have other customers." Ummm, am I not a customer? And there was literally no one else besides the lady who wound up coming in before me. The only nice one who was consistently courteous & professional was the guy at the front desk. Overall, kind of disappointed with the customer service.
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September 2022 by Michele G.
We tried to finance a mortgage there a couple years back, but the customer service from the senior home lending advisor was slow and bad. After several months, we had to walk away.
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January 2022 by Dennis Aguilar
Love the staff. Great bank. Great people. Very helpful
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December 2021 by Mike P.
I use this branch for business & personal banking. They have good customer service & knowledgeable tellers that remember your name/procedures and are happy to help.
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August 2021 by Google user
Love the staff. Great bank. Great people. Very helpful
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June 2016 by Russ P.
Terrible customer service and lazy/unprofessional management. Use another branch if you have the option.
