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January 2024 by Michael W.
This might be the worst pharmacy in NJ. Atrocious customer service and they could care less about the customers. Go elsewhere, CVS won't care, you shouldn't either.
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March 2023 by Evan S.
Got hung up on twice by lady behind counter at pharmacy. Showed up because phone wasn't happening. Called again to see if it was a connection thing or actually being hung up on. Watched her pick up the phone off the dock and put it back on to end my next call. Almost respect the boldness of that
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December 2022 by Mariann B.
The pharmacist is the WORST. He is so rude and inconsiderate. His attitude is so condescending. He makes you feel like you are bothering him... it's his job to help people! Today I had a script called in from the minute clinic. After not being able to get in touch with the pharmacy for hours, they tell me there is no record. The person on the phone told me I would just have to wait if it showed up and there was nothing she could do. Couldn't direct me to another person or help me figure out who to contact. Worst pharmacy in Hoboken. Go local.
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December 2022 by Janel F.
Worst CVS Pharmacy! I've never felt so insulted by a pharmacist before. I had COVID and I had multiple prescriptions that I had handed over to the pharmacist and after him reading all my prescriptions he asked me if I had COVID which I said yes and he raised his voice at me telling me to back up and loudly told everyone else who were in the back working with him that someone infected with COVID was near there. I was a couple feet away from him before him even telling me to back up but him telling me to get farther was unnecessary when I had double face mask and gloves on. I felt insulted and never came back to pick up my prescriptions.
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November 2022 by Liu Sam
No digital version of photos and no proper size cutter
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October 2022 by Brown S.
The Pharmacists need training on how to speak to and interact with customers/ patients. They do not listen and are passive aggressive under the guise of being helpful. Don't bother with this place and go to Walgreens instead.
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December 2021 by Dawn R.
I ordered and paid for same day cards online. Zero communication from them about why they're not ready, although they have my text and email info with the order. I had to call, get put on hold, transferred, disconnected, etc. to be told they are out of paper and don't know when they'll get it. Their excuse it that "a lot of people are ordering cards." Well, yes, it is the holiday season. Maybe don't take the money if you can't fill the order? Will never order from CVS again.
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September 2021 by Tim C.
I've been using this pharmacy for years, but recently the quality of the service has become terrible. The place is understaffed, calling and getting to speak with a pharmacist can leave you waiting on hold for a half hour and nobody seems to care about the customer. Parking makes it convenient, but I believe it's time to look elsewhere. Save yourself the aggravation and find yourself a better pharmacy.
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August 2021 by Kelly R.
Terrible pharmacy. Always end up waiting after receiving a text my prescription is filled. Then have to wait in line again to pick up the prescription. Always takes 40 minutes every time. INSANE
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August 2021 by Sarah G.
The pharmacy is awful, prescriptions are never ready, there is always an insane line due to short staffing and when you get to the counter you are greeted by miserable unhappy employees