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November 2023 by Becca Los
My first ever massage, thank you Erika. She was so kind, respectful and absolutely amazing!!
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September 2023 by Juan Piedrahita
I recently had the pleasure of experiencing a session with Alexandra at Hand and Stone in Hoboken, and it was nothing short of exceptional. Right from the start, it was evident that she possesses a profound understanding of her craft. Every step was thoroughly detailed, ensuring I was comfortable and informed. Alexandra took the time to explain each procedure, its benefits, and what I could expect, making the entire experience feel personalized and tailored to my needs. Such dedication to client education and satisfaction is rare, and I wholeheartedly recommend Alexandra to anyone seeking top-tier aesthetic services. Five stars well deserved!
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September 2023 by Sushanth Bangera
Erika at Hand and Stone in Hoboken is an amazing massage therapist! She is very kind and considerate. She is extremely experienced in the different types of massages and i don't have tell her much in terms of which areas to focus on the body. She will do her initial checks and immediately identify the area that is sore and needs work. The staff at the front desk are amazing as well. Its always easy and fast to get in and get out. I highly recommend Erika and Hand & Stone facility in Hoboken.
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September 2023 by Michael Austerlitz
I enjoy coming here; each time my massage therapist has made me leave feeling much less tense. Easy to get to and easy to check in and out. One downside is it’s Hoboken so parking can be a pain; easily fixed by getting there early to find a spot.
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September 2023 by Ayesha Vashi
Love love love Noel !! He has magical hands - I look forward to those 50 minutes all month ! He is so professional and so attentive to your sore spots. I feel like a new person after the massage !! Cannot recommend enough !!
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June 2023 by Mike Allen
This place gets a -1/10 i left more tense and my face was itchy and burning! They don’t tell you what products they use for the facials for all we know it’s only tap water and some generic cheap toner, Ann was pleasant but wouldn’t stop talking about life and it felt very not to be disrespectful but annoying and fake. She doesn’t even know how to do extractions she just touches the pimple lightly and mind you 0 tools are used. For the amount your paying over $100 this is the worst experience.
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June 2023 by Kelsey Ryan
I left this massage more frustrated and less relaxed than when I arrived. First when I got into the room my masseuse let me know that they couldn’t do the Himalayan Salt stone massage I booked because they forgot to turn the stone heat on. Then she said the music wasn’t working so if I wanted to listen to something I could pull out my phone, or just do the massage in silence. As the massage proceeded there was very loud talking and laughing you could hear clearly from the other room the ENTIRE time. I even mentioned to her that it was loud, distracting, and not very relaxing, but nothing was done. In the beginning I expressed to her that my glutes were an area that I needed work on, at one point she quickly pressed on them lightly but that was it. Mid massage I asked if she could work on them more and she said they weren’t allowed to, and I needed to sign a waiver for that…WHICH I DID. The main reason I came there was to relieve the pain in my glutes and she completely ignored that request. Why wouldn’t she mention this in the beginning when I told her it was a priority? To top it all off she ended 5 min early saying, “I need to end 5 minutes early because I have another client”. To be honest I was fine with that because the more I lay there the more frustrated I got. I was really hoping for a better experience here. The front desk girl was nice.
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May 2023 by Kathleen Murphy
I’ve been training pretty intensely for the last few months and a friend recommended I see Joe at Hand and Stone to make sure I can keep up this pace without hurting anything. Couldn’t be more pleased with the experience! Joe was wonderful and helped target areas of concern without overdoing it. Absolutely going to add this into my routine!
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April 2023 by Wiola S
Very bad service. When you book an appointment you are required to reschedule it at least 48 hours before the service when you have a scheduling problem, but they call you an hour before the service to let you know that the staff you booked the service with is not available. Staff is often late and you have to alter your schedule all the time so they can provide the service.
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April 2023 by Nimra Butt
I was booked for a prenatal massage last Saturday (3/4) and while I’ll say the massage itself was very good I was very disappointed at how the spa operates on such an overbooked schedule. I arrived at 9:50 am for a 10 am appointment and had already filled out all my forms ahead of time. I was taken to change and the room by 10:03 am and my massage began at 10:06 am. Was very disappointed that the massage ended at 10:55 am - not even a full hour. Though I understand 11 minutes may not seem like a lot in the grand scheme of things, when you pay for a 60 minute massage, you expect a 60 minute massage. Also I go back to the idea of feeling rushed as being 30 weeks pregnant it took me a minute to get out of bed and change into all my winter gear. Within 2 mins my massage therapist had alreadyknocked on the door because her 11 am client was waiting outside and she needed to change the sheets. Would highly recommend the spa give at least 10 mins between booking clients so they do not feel rushed.
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April 2023 by Mala S
Very bad service. When you book an appointment you are required to reschedule it at least 48 hours before the service when you have a scheduling problem, but they call you an hour before the service to let you know that the staff you booked the service with is not available. Staff is often late and you have to alter your schedule all the time so they can provide the service.
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March 2023 by Kelly C.
Shady upsell practices combined with being told I can't use a gift card at that location (when I shared it with them a few weeks ago) ended up in an unexpected $200 bill. I'm seeing a lot of negative comments with no response from management so not sure they even care, but spend your money elsewhere.
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March 2023 by Anne M.
The treatments are good so I'm giving 2 stars, but dealing with the impossible accounting system is enough to convince me never to return. Management doesn't seem to realize that their clients want to be de-stressed, not the opposite, as the result of their overcharging and incorrect charging for both facials and massages. This has happened to me all three times I've visited the Hoboken facility. Who wants to argue when you are looking forward to relaxing?
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December 2022 by Tamara Roldán Díaz
I got a full body massage as a gift and it was amazing. Veronica is an excellent professional. Great value
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December 2022 by Megan Caruso
Nilda did a great job! She worked very hard. She has strong hands. She was very nice. I would recommend her.
