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March 2024 by James Mcguiness
You get what you pay for! Cheap cheap cheap. Holes in the ceilings and walls. insane amount of wear and tear on benches. Packed to the absolute brim with novice gym goers with zero concept of personal space or gym etiquette. Extreme amateur / college kid gym bro vibes. Honestly feel horrible for any woman who has to use this gym. Extremely hostile male vibes everywhere. Iv seen cheerier staff at correctional facility’s. The list goes on. Judgement free zone unless you’re a paying customer, then it’s kinda hard not to notice! Be warned and come of your own volition.P.s. please do not respond asking me to speak with the manager. You’re a multi million dollar business. If you care at all about your paying customers step up and take action and prove you’re taking action with a response to this post laying out exactly what you’ve done to fix these problems. YOU speak to the manager and take some ownership of your facility that is clearly in an embarrassing state. Anything short of that, I don’t want to hear it
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March 2024 by Om Patel
Very poor service
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March 2024 by Celal Can Gürses
Smells like pee inside
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December 2023 by Jazmin Nunez Encarnacion
Need more options to help the customer . I have an issue accessing my account I tried to do the forgotten password it doesn’t send me any emails . Only way I can get help from you guys is in person I don’t live in jersey I don’t know how your club became mine if I live in Brooklyn .so that’s very inconvenient for me I work everyday don’t have time . You guys need to find other ways to help a customer that doesn’t include going to your club personally because now I have a growing debt with you guys and no help
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October 2023 by Muhammad H Azhar
Brand new gym, brand new workout equipment. Clean and tidy. And yes, lots of space. You don’t have to wait for your turn to workout like Blink @JSQ. Professional staff.
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October 2023 by Chris Kruger
Look, the location and price you can’t beat in Hoboken. But equipment is always dirty, random equipment will be broken or loose (the bikes on the bottom floor are hit or miss). There’s also been dried poop in the male bathroom stall for the past two weeks. A broken sink for who knows how long. And the water fountain doesn’t work.I really couldn’t care cause the price is cheap, but at least provide an estimate of when all this will be fixed with a sign. Never any real improvements. I’ll change my review when everything is improved
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August 2023 by Tiana F.
5 stars for the employees ONLY. I have a love/hate planet fitness relationship. I've cancelled my membership in the past, due to less than stellar customer service. But, I started back at this Hoboken location, a few months back. And the guy manning the desk at 4am (mon-fri) is great! My apologies for not knowing his name (I'm not exactly a people person) but he's not overly ecstatic or fake at 4am. I personally appreciate that. He's not rude tho either. Another appreciative point. General friendliness and keep it moving. Again, it's 4am. I don't expect much. He always says "have a good workout". Might be silly, but I appreciate it because to me, it means he's invested in his job. Many people nowadays, are not, nor do they care about their words to patrons.
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July 2023 by Scott Wordsman
For the price and location, you can't beat it. I try to avoid this gym between 5 and 7 on weekdays. Overall the clientele are pretty friendly, mostly in their 20s and 30s. My only gripe is that there should be more flat benches and the free weight area should be bigger, but the space isn't that big so they do the best they can.
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July 2023 by Nicole Henry
The black membership card is the way to go, save on money as to other gyms. You can bring a friend and planet fitness also offers tanning with the black membership! Can't go wrong. I love the convenience of this gym! ?
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July 2023 by Liz
It is so hot there is no air. Nobody wipes down the equipment. Employees are more concerned with their cell phones than the clients.
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July 2023 by Gerdine B.
Not a huge fan of planet fitness in general but this is a nice location. It's never too crowded and the machines are always well cleaned.It's 24 hours most days of the week except for the weekend. They don't have free bars for doing deadlifts. They do have three stairmaster machines and two floors so it's good enough for me. The staff is always friendly. I do wish it was 24 hours on the weekends.
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July 2023 by Jermaine R.
Planet fitness is what it is: bargain gym, but for $25 a month gets you access to any of them in your area...so it works for me. Also- if you're the type who doesn't need to be motivated to work out or need gym classes to get you going, you get more than enough for what you pay for.Hoboken gym is two floors and tends to be on the smaller end...so basically figuring out a max capacity set up in a limited urban setting...kind of like a cramped NYC apartment if you will.However, given that it's open 24 hours during the week.....and when it closes at 7pm on Sunday, it reopens at midnight..this advertantly helps with the crowd control.I've only ever been late night or early morning and can usually get a workout in on the machines I need.As with all planet fitnesses, wish there were some more free weights and benches....but it is what it is.Have never had a problem with staff at this location. If you see me here..say what's up.
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July 2023 by Tissh S.A
The only good thing I can say about this location is the convenience of this location. I wrote a review with pictures months ago in regards to the constantly dirty female restroom. The manager emailed me personally and from then on it was clean. However, today Monday June 26th (9:29 a.m.) I called and spoke with Eddie in regards to being charged twice for this month, because one they didn't take the money out on the actual date which is the 17th of every month for me. They took out the money three days later which didn't go through. So I made a manual one-time payment. Late last night I was charged again, I was trying to explain that to Eddie over the phone and he put me on hold without even saying anything, very unprofessional. And then a lady took over with the same unprofessional attitude. They weren't trying to listen to my situation, they were only responding to what they wanted to hear. This was the last straw, I'm done with this club, I'm going to Retro fitness.
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July 2023 by Price W Klockner
The membership is the cheapest around, so you get what you pay for. They run periodic deals for kids to get them engaged which is great, but they have a limited capacity and minimal equipment which makes it difficult to get what you want when you want it. Overall it's a good experience, but definitely limited with workout supplies. They're good at fixing things when machines are broken. Staff is very friendly.
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June 2023 by Kanza Haider
I joined this gym as my 2nd gym, specifically the Hoboken location, because it's 24 hours. It allows me the flexibility to work out later at night after work.
