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September 2025 by Grant Kester
Never park here. No spots. No in person staffing. Hardware to receive payment at the gate was broken so they required me to use an alternative online payment method that they suggested and added a service fee. Horrible business. Be ashamed.
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September 2025 by Natasha McFarland Rhoads
Parked just fine. Normal garage. We go to leave, card reader doesn’t work. We call the support line they send us a payment link to do. We continue driving. Then they charge us a service fee for “using the pay later service”….. their card reader didn’t work…. Good lord. So ok? We go to pay, they are insisting we do it before we even finish driving to our destination or they will add more fees. Terrible.
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September 2025 by Ivana Soto
I park here often, last week i entered at 8:58am did not find a single open spot so i left at about 9:05am i enailed for a refund or even credit to use again and got no response.
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December 2024 by Daniel Brogowski
Not too expensive for a trip into the city on the PATH train.
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February 2024 by Luke Morrissey
Impossible to get in and out of, app doesn't work.
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January 2024 by The Critical J.
PROS: Very nice attendant that was in the building that navigated me to the garage. Price is good and its relatively close to where the clubs are in Hoboken CONS: Very narrow pathways in the garage and the ceiling is only 6' tall making it tough for some vehicles to drive by. OVERALL: Probably not going to use them again, but there's always a chance I will depending how their price compares to other lots
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November 2023 by Alex Cook
Location is good for the PATH, prices are expensive but that's just NYC as usual. Some of the complaints about small spaces are valid. Otherwise, I mean it's a parking lot. You don't go there for luxury. You go just to park your car lol
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July 2023 by Mishal J. Kamdar
Entering is a bit of a hassle now. But otherwise not bad parking at all.
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February 2023 by Dan Knitzer
No customer service to speak of--just a number that rings and says "we're sorry, can't answer your call.."
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February 2023 by Christian Alaia
Absolutely terrible experience. Do not park here if you have anything other than a smart car. The spots are super tight. I was blocked in by other parked cars and was just told to come back in the morning. So two Ubers later I was able to get my car the next morning. DO NOT PARK HERE! Better off parking illegally and pay the fine or just driving the car straight into the river
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February 2022 by Ana Teles
Good price, close to the path.. garage is kinda creepy but not a deal breaker
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February 2022 by Mingdi Wu
Got charged $26 for 1 hour and 12 minutesAvoid this place if you can
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February 2022 by Nick Jacobs
Worst parking garage of all time, I don’t even know where to start. Customer service is non existent I have been stuck in the garage a number of times because the monthly parking card reader is broken and nobody picks up the phone. Never park here.
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February 2022 by Meghan Morgan
I had parked with SP Plus in Hoboken, NJ for one month and was the most horrible customer service experience. Firstly, their entire website is a mess of broken links and errors and I called to set up monthly parking only to be scolded that I can do this online not on the phone. I then had issues with the garage its self and my 3rd time using the pass it charged me $20 to get out of the garage. With no one on site at the garage it took me over 2 weeks to get my money back.The garage itself is filthy and smelly and over all not designed well. The spots are barely labeled and there is construction equipment thrown about everywhere. It is straight out of a horror movie.Lastly, I called and cancelled my monthly parking pass on August 16th was told it was cancelled. I check my credit card on September 7th and find they have charged me the monthly rate of $327 again. Getting anyone to respond, let alone even apologize for their mess up has been impossible. I do not recommend using them at all.
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February 2022 by Amftes Ortiz
One of the Best place for parking
