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December 2023 by Farida R.
If we could rate this office item below zero I would have done so without any hesitation.The receptionist on duty this Saturday, December 2 should change jobs because if this is how we welcome international customers by shouting at them because they ask for information or because they need help to send mail internationally for the first time from a US post office. It is unacceptable to yell and yell at customers because they are asking for help knowing the correct document to use.If there was a government complaints service to file a complaint I would have done so without hesitation because humanly - I have never been harassed for sending mail to a post office.I sincerely hope that this person is reading this comment to simply be kind and helpful (which is neither more nor less their job and not a favor they are doing to users).
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October 2023 by Edward Coakley
They don't even try to deliver packages or letters that require signature. They just post notices saying "sorry we missed you while you were out" / "final notice", so you have to go to them. Where they are incredibly entitled and rude, to a point that makes the DMV look efficient. Don't bother calling the 1-800 number because there's no way to speak to a person and the bot is absolutely useless.
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October 2023 by Steven Chao
I received wonderful and efficient service at this site.
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July 2023 by Tristan R.
In my entire adult life I have yet to run into the total ineptitude shown by this location, attempting to open a PO Box resulted in being spoken down to like I had no concept of the request I was making. Didn't have a form of identification on me at the time (no problem - this is my fault) so I decided to call to make sure I was bringing the right material, a man with an accent was not listening from the onset of the call, going off on random tangents having nothing to do with our conversation. He started talking about other locations, what my conversation with the initial person was like and why I was calling him - I needed to confirm a digital copy of the lease would be sufficient for reference. I'll take my mail & packages soaked over continuing to deal with them; truly not worth the money. Thanks for nothing!
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May 2023 by Lisa Hoskins
They are open on Saturdays.
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May 2023 by Nicole
The man working there tried to deny me entrance because I had my service dog with me saying he didn’t believe me. I showed him my dogs registered ID card who legally is allowed to enter government facilities with me and he proceeded to tell me he’s not allowed to ask for the dogs ID. So clearly he is aware of service dog laws just doesn’t want to implement them.
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March 2023 by Ethan C
I rather drink a gallon of water from the Hoboken water main break last week, than to step foot in this post office ever again.Every experience here is worse than the previous.
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March 2023 by Paige M.
The worst experience I've ever had all because Guarav was disgustingly rude and unprofessional. He yelled at me when I told him an address was incorrect, which it was, and then took a personal phone call. He has no patience and is beyond unhelpful.
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February 2023 by Maria A.
This man who works behind the counter is one of the most rude, mean, and unfriendly employees I have ever encountered in my life. Any time I have gone in there, I have been as nice as can be and it makes no difference. This location is right around the corner from my apartment but it's at the point where I will now be going elsewhere as it's not worth the frustration and attitude.
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January 2023 by Melissa A.
The reviews are 100% accurate. The older Indian looking man had no sense of urgency or decency or willingness to help. Awful customer service. When I FINALLY went to the window to return an item, he immediately shoo'd me away because my items weren't boxed yet. I told him I just simply needed him to tell me what box to grab and I'd pack it up, but I wasn't sure which to put it in. He kept yelling at me that it needed to be down when I get to the window. Then he practically threw tape and a box at me, wouldn't let me finish a single sentence to try and get his assistance. Absolutely terrible experience. He should be fired!
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December 2022 by Josue Garcia
Wish I could rate it 0 stars. Went here yesterday to pick up a package for my Sister and the line was at the door and the 2 employees inside were yelling at each other, almost looked like they were about to fight. It was an older man and a younger woman.So unprofessional. I left and told my Sister she’ll have to pick up the packages herself. I will never set foot in this post office again.
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December 2022 by Joanne G.
This has to have the rudest employee of the Postal Service. A man with an accent guessing Indian, always yelling. Ignores you then starts screaming. Rude also to my teenage daughter. Why is he still employed?
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December 2022 by Angela Luisa
It’s always a very unpleasant experience coming here. The man behind the counter is rude regardless how nice you are to him.
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November 2022 by Kiran Aravapalli (akakiran)
They need more staff - the post office near the path is great
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October 2022 by Humberto M.
Please avoid this place if you can. The staff (Jay) was so rude. I should have paid attention to the reviews. Never coming back.
