-
July 2024 by Liz Condello
Danny at the Hazlet store is extremely knowledgeable, makes informed suggestions and was very helpful! He was very familiar with iPhone differences as well as AT&T practices. His assistance made the purchase a breeze! Thanks Danny!
-
June 2024 by Michael Stine
CJ was incredible. I came in around 5 PM after my phone fell out of my pocket during a terrible lightning storm and ended up getting run over by a car. CJ hooked me up with a new phone plan, that ultimately saved me money because they had previously given me stuff like HBO that I never used, so I got a brand new phone and my monthly bill went down and he sat with me for like two or three hours while we worked on getting The phone transferred and everything upgraded and he was incredibly helpful. Absolutely fantastic experience. And my phone so Bravo.
-
May 2024 by Raul Romero
Great service and found solution to my complicated issue
-
May 2024 by anthony devito
Daniel was very helpful assisting me with my new phone and case. Daniel was very friendly and helpful transferring all my information from my old iPhone to my new one. I will send friends to the Hazlet store in the future
-
April 2024 by michael sabella
Daniel and his coworker were straight forward, didn't waste any of my time and I believe they are honest.
-
April 2024 by Ayanna Yhap
I came in for a new phone and Herol did an amazing job at assisting me. He explained my plan and showed me the break down. He was professional and funny at the same time. I enjoyed my time at this location. He even made sure my Apple Watch was properly paired to my new phone! Overall all the team was amazing but Herol really shined and made my experience outstanding! I can tell he’s a hard worker as well as his coworker DC.
-
March 2024 by Michael Barone
Herol was fantastic to work with. Very knowledgeable, friendly and down to earth. No games here. He simply addresses my issue and assisted me in getting my problem resolved quickly, and easily. I will definitely be going back to this location for all of my wireless needs. Highly recommend !
-
March 2024 by Jeffrey Thornton
Herol was extremely helpful! I would happily recommend this store based on the service.
-
March 2024 by najearia ellenwood
Att Hazlet NJ was amazing, I needed help and both employees acted quickly to provide the best service.
-
February 2024 by Ray Donato
She deserves a promotion ; she has a very nice personality very friendly to the customers also she just happens to be my next door neighbor ...
-
February 2024 by Kara Murat
They are big cheatingI purchased two phone yesterday I know is AT&T if you upgraded activation fee, no charge it because I’m a long time customer for AT&TShe said oh, you have to call the customer service they’re gonna do it and I called customer service customer service say activation fee, only store charge it, not that AT&TThey are charging me for activation fee because they want to get more commissionSo I’m gonna bring it to Phone because I have a 14 days left. Return it back and go the other store and upgrade it again.
-
January 2024 by Donna NYcDcG
Came to this store on Christmas Eve for an insurance replacement for a lost device. The store associate, Herol, was absolutely amazing! We were on a time crunch due to upcoming travel and needed the replacement phone ASAP. Herol went above and beyond to make sure we had what we needed and offered suggestions to rectify the situation if AT&T could not process the replacement in time.Everyone complains when something goes wrong. Not enough send praise when it is due.Know that if you work with Herol, you are in good hands!
-
January 2024 by David Bock
The staff is very helpful and knowledgeable, and made sure to get the answers to the questions I had before switching phone plans. They provided excellent service and made me feel confident in making the switch to AT&T.
-
January 2024 by Danielle Langan
Went into the store to add a line and was having problems doing it over the phone because my name and social were messed up in the system & no one could help through phone or chat . I went into the Hazlet store a gage was the customer rep helping me ! He went above and beyond and fixed my account and added the line for me ! He also added my military discount and all this took less than an hour! He was knowledgeable and really welcoming ! Great job finding such an awesome employee ! Thank you
-
January 2024 by Helene Giordanelli
Had a wonderful experience at the hazlet store with Herol. He was so helpful and polite. We will be coming to the Hazlet store for all of our wireless needs. Thank you Herol for your help and patience.