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September 2023 by Arlythea T.
Super disappointed with my experience in this store. I stopped buying candles regularly about a year ago as they were no longer a necessity and I found I prefer to use other methods from small businesses to keep my home smelling fresh. I stopped in yesterday because I had a birthday reward for a free item and time to kill before class and I wish I just stayed in my car to kill time instead. The staff was incredibly cold and I felt as if i was being watched my entire time in the store. No one offered me any help and when I asked for it I was looked at like I had ten heads. I could feel the staffs eyes on me and one employee even brushed up against me while I was shopping and didn't even apologize. I have lived and shopped in this area my entire life and have never had an experience like this. Incredibly disappointed as i frequent the ulta, liquor store and old navy in the plaza and receive the best service. I have escalated my experience as no one deserves to feel like this when trying to treat themselves. Do better.
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September 2023 by Jackie Rae Natale
Friendly staff yet not overly aggressive.
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August 2023 by NyDiana68
First time i went in the store instead of online and they were very helpful and kind,also what I was looking for so happen to be on sale, so all a plus for me,thank you
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August 2023 by agata k
Love the smell there. All is incredible, but of course, I have my favorite ones ❤️
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August 2023 by Lauryn Smith
Great workersNice and clean store
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May 2023 by Amanda Hammond
They are always overstaffed with employees waiting to pounce on you as soon as you enter..... just let me shop..I'll ask if I need help
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April 2023 by Michael Lang
If you can't find a soap you like, your not looking too hard.
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April 2023 by Melissa S.
B&BW outside the mall environment is my preferred way to shop. This one is my favorite. They are fully stocked, the sales associates are helpful and pleasant and it's an overall enjoyable experience whenever I stop by.
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February 2023 by Nicole Caputo
Tonight I went in with my daughter and son. My daughter was looking for a birthday gift for her friend. Ruth came over and asked if we needed any help. She showed us a few different products before my daughter decided on something. Ruth was very pleasant to interact with and friendly as well. I will definitely be going back more often because of her.
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January 2023 by Jennifer Johnson
Beautiful store and staff is so friendly and helpful.
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December 2022 by Laura Guldner
Rita and Beatrice are fantastic at helping f
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November 2022 by Jill Lewandowski
This store always has exactly what I need. The employees are very helpful. They took the time to help me find a scent I wanted to match. They knew exactly what I was asking and helped me find what has turned out to be my all time favorite scent.
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November 2022 by Aileen Miranda
Love this place and their products
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November 2022 by Lynn Burlett
Great Store lots of candles and aromatherapy
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September 2022 by Paula Fleming
Friendly staff, plenty of available products