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“Builders General is the best! We have a personal rep (Peter) who is always a phone call away for all of our needs. He is the best!! Everyone at the counter is super helpful. We go to all of the Builder General locations depending where our job is and everyone is so pleasant, you can really tell it is a family owned buisness. Builders General takes pride in every sale small or large. They are a well rounded buisness down to even to loading materials and deliveries. (Shout out to Jay in Little Silver- he is super helpful!)”
“Gail Sanderson has helped me many times and sometimes because of her I buy things zi don’t even need. She should be paid much more. Satisfied New Shrewsbury kid since 1956. Jeff MacPherson”
“Always great purchasing from Dykes. Honest up front pricing and great delivery. Joe was very knowledgeable and helpful. Don't bother with the big box stores, Dykes is the way to go.”
“Had what i needed fast ordering but took 25 minutes to find some one to load me. I was the only one when i stsrted there were 4 people waiting as i left 3 loaders showed up 45 minuted from order to leaving. It was a small order took 5 min to load on truck.”
“Verily, I am most pleased to pen a glowing ode of praise for the esteemed Builders General Supply. In this age of modern marvels, they hath proven to be a beacon of excellence in the realm of construction wares. With a treasure trove of materials and tools fit for knights and lords alike, their emporium hath aided me in erecting a stronghold of grandeur. The artisans of Builders General Supply didst provide sagely counsel and assistance, guiding me through the labyrinthine choices with courtesy and expertise. Their wares, stout as a castle wall, didst withstand the trials of time and test. Thus, with a heart full of gratitude and a tower of satisfaction reaching to the heavens, I declare them worthy of a full five stars in the annals of commerce. May their reign of quality and service be eternal!”
6:00 AM - 10:00 PM
118 NJ-35, Eatontown
Building Materials
“Ashley, one of the managers, provided me with some of the best customer service I've ever had. She empathetically listened to my month's long battle with Hisense. Because the AC unit stopped working properly one year after purchase, returns are made to the manufacturer. Each time you provide Hisense with what they request, they inform you of something else that needs to be sent in. They never gave me a list and provided me with the documents needed in any of my 5 phone calls or 5 emails. After I gave them everything they requested, they then wanted me to cut the cord to the unit and send them a picture. I was not doing that as the fan still worked. I needed at least that if I was to be without an AC unit in 90 degree heat for a week with my elderly mother. At this point I was exhausted with the situation. I knew Lowes did not take returns on this but I had no where else to turn. I told my story to the first person who picked up at customer service. She was kind and understanding. She then put Ashley, the manager, on. Ashley took ownership of the situation and solved my issue immediately. It is the type of character you would expect from a business owner who understands the thirty thousand foot view of a situation. When I arrived the next day to exchange my unit, Kim, an associate, said with a smile you must be Marie. Everyone was friendly while they got Ashley. I wanted to hug her. To sum it up. Ashley deserves recognition for her leadership. It's further evidenced by the staff she manages.”
“Who says you can't get customer service from big box stores? A big shoutout to Ryan in plumbing department of the Marlboro store. Not only was he helpful but also knowledgeable about products (rare nowadays) . Thanks for the pleasant shopping experience.”
“Was looking for a storm door for the house, went to a few stores but no one really helped. Met an associate named Sean Okeefe in the woodworking department and he was a huge help, knew his product and although the store didn't have my door he directed me to the nearest store that did.”
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“We were recommended to visit ideal by our bathroom contractor and to see Tyson specifically. He was attentive, knowledgeable and did an amazing job with choosing the tiles for our bathrooms. We highly recommend you see Tyson! We're eagerly awaiting the start of our master bath! Thanks Tyson!”