-
February 2024 by Greg Robak
Shirts
-
February 2024 by Patricia D.
I had a return issue and the store manager, Anita, was amazing. She worked diligently until she settled the refund. It was a wonderful experience working with someone who cared about the customer.
-
February 2024 by Donna Peoples
Excellent CS. Had to return a set of sheets. CS rep was very professional, yet, very friendly and very helpful.
-
January 2024 by Nicola Drelick
I’ve received nothing but terrible customer service at this location, most employees are rude and unpleasant. This time Amazon returns couldn’t be the exception. I promised myself not to return to the Kohl’s Holmdel but I have to stop by real quick for an Amazon return, what an awful mistake, the senior citizen lady at the station couldn’t be more bothered that she has to switch from her “absolutely nothing to do time” to take care of the only customer, at that time, returning 1 single item.I love Kohl’s and their products so much that I’m a credit card holder but I rather go to Middletown location and avoid the aggravation.
-
January 2024 by Patricia Butcher
The store is pleasant to the eyes, organized, employees are courteous and I easily find what I need.
-
January 2024 by Judith Bruno
Holmdel Kohl's is great.. Associate extra helpful and very patient
-
January 2024 by Meris B.
On December 11, 2023, I went to Kohls in Holmdel to return an Amazon order. The lady scanned 2 QR codes for the 2 items I returned. I called Amazon a few days before Christmas as I didn't get any refunds to my cc. They told me they would issue me a credit for thr awful GPS I returned & that I had to wait for my other refund as the item I returned (it was a toy) hasn't been refunded yet due to the item not being returned. So I waited a couple of weeks & I called Amazon again. It turned out the mistake was on Kohls' end. When the person packed up the order they indicated that there was 1 item in the box instead of 2 items. Whoever did this at Kohls was an idiot. So I had to call Amazon again to get my refund . I finally did get my 2 refunds. If I didn't call Amazon, I wouldn't have gotten either refund. I have returned Amazon items to Kohls before & have never had any problems w/the refunds at all. I was extremely disappointed w/Kohls Amazon service & I will never return an Amazon order to them again. I was also upset w/Amazon for not issuing me the refunds without me calling them. Kohls stinks & so does Amazon. I am cancelling my Amazon account as I do not want to order from them anymore. So people beware.. Don't return your Amazon orders to Kohls as they will mess it up. Also, the kiosks have been removed from their stores a long time ago. I believe during or before Covid which was in 2020. I don't even want to go to Kohls to shop anymore as this incident was very stressful to me.
-
December 2023 by kathy Constanza
Michelle at Sephora in Holmdel is amazing! Her knowledge and expertise makes your shopping experience enjoyable!
-
December 2023 by Tasha Maria
I have found majority of my wardrobe from Kohl’s . Not to mention, the pleasure of having Sephora is definitely the icing on top of the cake. It’s definitely a one stop shop for me.. - the staff is extremely helpful and kind. The rewards, sales & Kohl’s Cash is a huge perk, as well. I’ve never left Kohl’s unhappy or dissatisfied.
-
December 2023 by Ann Ktu
Sales were great ! Got Everything I needed and more. Plenty of registers open. And not too long to get checked out. Store clean . Kohl's Cash was also a big plus !
-
November 2023 by Lori Mazzeo
I love this store, but I am having a hard time shopping there because I have limited mobility. I wish they would consider getting rechargeable shopping carts like they have in other stores.
-
November 2023 by Barbara Hohmann
The sale prices were very good, and the added bonus of $15.00 for every $50.00 spent helped my Christmas shopping go much easier than I expected.
-
November 2023 by Linda Szabo
Got two coats at half price and also got 30 percent off and another $10 off. Happy to get these children coats for a coat drive at my church. Thanks Kohl's.
-
October 2023 by Nadia Carter
Terrible experience returning Amazon packages here. The older woman (I'm really kicking myself for not getting her name) made me and another customer wait for quite a few mins and so the man in front of me put his heavy box on the return cart because he couldn't hold it anymore. When she got to her station she rudely said to the man who put this here, is this yours? He said yes because it was heavy and she went into a rant that "people just leave stuff here thinking we will return it but guess what WE DONT" She was very rude. When it was my turn she didnt say hello or good morning, nothing. I'll drive to another store in the future.
-
October 2023 by Ken White
It's a clean, well stocked store with friendly staff. Sometimes, I prefer online and pick pickup here. Never any problems.
