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February 2024 by Robert Wetjen
People are helpful. The prices are comparable to the other giant. Problem is that if you have returnable items after 90 days, throw them out. Lowe's does not accept returns. Lowe's doesn't even offer store credit ( at my local store ). The other giant gives you store credit. To me, that is customer friendly.
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February 2024 by Michael Spencer
I have been purchasing appliances from Lowe's over the years. Prices are usually great with discounts
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February 2024 by Leonard Trugman
I can always find the type of nuts, bolts and the hardware I need. I like the prices.
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February 2024 by HUBERT
The store is very understaffed and very unorganized. They had a lot of products that were out of stock.
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February 2024 by Lou McGuire
Had what I needed
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January 2024 by Arnaldo M.
Kevin from Electric is a very knowledgeable and very helpful everytime I go there he helps me with anything I need ... we need more people like Kevin .. Erica from flooring is very helpful as well...
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December 2023 by A L.
It is what it is. A hardware store. We don't go there for fun. ((The plant and garden team is awesome though)).
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November 2023 by matt dylan
Bought a brand new drier from Lowe’s. Delivery people scratched and dented it so badly. I contacted Lowe’s and they gave me a 25 dollar gift card to fix over 200 in damage. Now I have a scratched and dented washer. Thanks Lowe’s!! Appreciate the nice and neat work, horrible experience.
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November 2023 by Philip Sullivan
Great place, so clean and the workers are very nice. But you can't find help in specialty departments. Good luck finding someone who can help with electrical or plumbing projects.I had to use the chat GPT mobile app and uploaded a product photo to get help.Nobody was around to help me. In other departments they didn't want to get involved.
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November 2023 by Carol Vanessa
This review is for the XDT Lowes delivery service.We were scheduled to have our refrigerator delivered today."Willy" approached us and immediately stated that he was going to measure first before unloading the fridge. He stated we needed 29 3/4" clearance. We knew that number was incorrect, as we had measured the fridge for ourselves in the store. Either he was measuring the incorrect fridge, or didn't want to offload and was lying. He stated there was a hose sticking out the back 3/4". Again, incorrect. The model we purchased was flush in the back. No protrusions. Did not allow us to see the fridge or measure for ourselves. And upon seeing how he was measuring our doorways, we realized the joke was on us - he wasn't even holding up the measuring tape up to the doorway, measuring in the air. After a lot of back and forth, he straight up refused to unload our fridge, made a call to HQ stating it was a 'no fit' refusal.To add insult to injury, our old fridge was on the curb. Clearly, we had to bring the old fridge back in. A member of his crew decided to take it upon himself to reattach the door with a power drill (which took us an hour to get back off so we could fit our fridge back in); took the freezer door and threw it into the truck, breaking the handle and the shelves. Clearly they did not put 2 and 2 together; if they didn't deliver a new fridge, why would they be taking our old fridge with them??? So now the only fridge we had was damaged. THANK YOU XDT!I love Lowes and the salesman that helped us purchase this fridge. But now we have to deal with the nightmare of waiting for a refund so we can repurchase the same fridge and have the actual Lowes store delivery team help us out.XDT is giving Lowes a bad name. Lowes should cut ties with XDT. I have not found one positive review for them. Can't be good for business.UPDATE: We repurchased the SAME fridge the following day. Since they had it at the Holmdel location, it was delivered directly from the Lowes warehouse (NOT XDT Trenton). Wilbert and his assistant were able to bring the fridge into our home with no issues. Shame on you XDT Trenton!!!!!
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October 2023 by Brian O.
Horrible customer service, when you can get any attention at all. No help whatsoever. Home Depot isn't great but certainly better than this place.
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October 2023 by The Original WHIPSNAY
Picked up Shower enclosure kit. Had it in stock.
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September 2023 by M Devorah
I was able to get several items that I cannot find in stores.Plus I found an adorable planter for my schefalara!
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July 2023 by Kevin W
Update 7/12/23: I was buying some items I needed and saw this sign near a great patio umbrella listed at $498 and at 50% off would have been a great deal and I was going to buy it. Unfortunately, it is not included in the select patio items. ? Maybe in a couple months!Generally a fine place to shop. I can always find everything I need and staff is easy to locate.
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July 2023 by Lisa Serronico
A local home goods and hardware store in the area.I ran in for a few items and luckily they were in stock.When I arrived I asked the woman who was working on the return's line where I might find the items that I came in for and she gave me accurate information on where I would find them.Bing bang boom they were located I made my way to a working register where one of your representatives rang up my items and I was on my way in less than 5 minutes.-Thank you for having knowledgeable staff on where items are located.-Thank you for having the merchandise in stockMost importantly-Thank you for having people to operate cash registers.I don't patron any store's self checkout lanes,I don't work at their stores and I don't support the fact that it puts people out of a job.