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June 2024 by Lisa Serronico
This is where I do my banking I mostly went with them after having some issues with another bank and since their new branch was located across the street from where I was going to be working I decided to take all of my banking business over to them and have been pleased. however there's a few things that I don't like 1) now the: hours have changed and they are not open as late as they were before. 2) some of their location's Mac machines are not drive through and someone can gain entrance into the vestibule while you are doing your banking making you feel uncomfortable and or unsafe and if you have children in your vehicle you have to take them all out of their car seats to go inside to do your banking and then return them back in their car seats not to mention if there's inclement weather.
All of the branch locations should be uniform and have a drive through Mac machine this way no one has to deal with these types of issues while doing their banking.
3) Now there's a charge to receive your monthly account statements and now we are being pushed into online banking,
1st we were being pushed into doing all of our banking needs through the Mac machine if you keep pushing people into going these routes you will put more hard working Americans out of work and yet another business will be forced to closed.
All of this technology is a blessing and a curse.
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February 2024 by Corrine McGrath
Always a pleasant experience at this bank. Whether it’s the drive thru or inside the bank, the service is always great. Jake is always so friendly and helpful and goes out of his way for his customers. This is by far the best bank I’ve dealt with in the area!
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September 2023 by Brian Rinko
One of the best experiences I've had spending money. Jackie was professional and informative. Throughout the whole process I felt comfortable and excited. If you have any banking needs I recommend this TD Bank.
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June 2023 by Robert Larocque
Been banking with them since 2012.
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June 2022 by Tony Palushaj
Love the customer service here
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April 2022 by Paula DeMarino
Jake from the Holmdel branch continues to be friendly and extremely helpful in all my banking needs. He has extended his professionalism by offering his time to teach me how to use the bank app to deposit a check and how to deposit checks and cash and other features of the ATM machine. He stated he enjoys me coming to the bank but in the event the bank was closed or I couldn't get there, this was another option. Thanks for being so thoughtful!⭐️⭐️⭐️⭐️⭐️
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September 2021 by Leidy Garcia
drive thru always functioning and service is always good.
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July 2020 by Eddy “Teddybest” b
The incompetence on this one is very heavy
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July 2020 by Eddy b
The incompetence on this one is very heavy
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May 2020 by David H.
Went to the drive up on Bethany Road and the drive up lanes were packed, after about 5 minutes with nothing moving backed up and left. Drove the the branch on Laurel Avenue and eventually deposited a check, but when I got the receipt back it was not mine! When getting home and calling that branch was told it was no big deal, can see why it has such a low rating. There is no excuse for a lack of being professional when someone is handling your money. Lame excuses do not make things better
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May 2020 by Allison Bankos
Terrible customer service from the bank and specifically this branch. Had to call multiple times to get someone on the phone to tell me they can't help me. So bank hours are short (I'm still working so I can't just get to the bank when it's convenient for them) I use their mobile deposit feature to see my check being HELD and I'm told it will clear on TUESDAY when it was a PAYROLL CHECK deposited on FRIDAY around 3pm. So great that during these horrible times I can't even receive my pay check to pay my bills! What a joke.
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July 2019 by J F.
Horrible service, slow and unhelpful. Most likely the most unprofessional staff I've ever encountered in the banking industry, the "manager" barks orders from across the floor, remind me to order paper?! The tellers are not at all sensitive to privacy nor knowledgeable, I only bank here for my kids small savings accounts...not a place to bank real money
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April 2019 by Kevin Q
They are always helpful, professional, and friendly. They are like the "Trader Joe's" of banks.
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March 2017 by Katie Carroll
The hours are very convenient. The staff is always super helpful and friendly! I can actually say I enjoy going to the bank.
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March 2017 by Jason
Friendly staff
