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March 2024 by Anthony Fischer
I always experience incompetence when I come to this branch. I’m sitting in the lobby waiting for a teller to return from lunch so that I can do my banking. The lady here tells me to use the ATM or go to another branch.Who allows this to happen. They should be fired!Period. I see that I’m not the only one who experienced this problem. If you’re not going to run the bank properly, then shut it down.Where the hell is management ?Who allows this to continue ?
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September 2023 by Jill P
Danni and Tracey were very helpful and took care of us quickly.
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June 2023 by Jim Campbell
Only one teller 2 people walking around with IPads doing nothing that can’t be done online. When asked why they can’t get behind the counter they said only one teller was scheduled 12 people in line . Definitely considering a new bank
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January 2023 by Joe Adel
Bad service, rather you stay in line longer time I want do a notary public and I have a business account in the bank. They refused to do it for me. I just across to Chase bank to do it for me right away.
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July 2022 by Quincey Morris
Just close this branch already
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December 2021 by john masucci
Not sure who the old lady with the blonde hair today 12/4 that seems the be the manager but shouldn’t be working here. Pulled me out stating that I needed to make an appt to convert singles to 100’s and made me feel bad bc they had 1 teller. Also then when he counts the singles she embarrassed me again bc I undercounted. Been a Bank of America customer for many years but this might be the first time I’m thinking of changing banks
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October 2021 by Angela Caiafa
Drive thru very easy and convenient!
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July 2019 by Ray Joyce
Bank of America branch in Howell has consistency provided me with poor insulting service each time I need to use the teller. In fact I rarely do use the teller service, many once every two months. But each time I approach the teller to withdraw some case from my account they try to discourage me from using them, mentioning I could do on-line banking and also use the ATM.
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September 2018 by Kayla Dunn
If you look at their website, one of their Financial center services they provide is you can cash non customer checks. Today the teller tells me I can't cash in my check because I have $* in my account. That's a lie. Then I went to the Branch Manager she didn't ask for any of my information, she told me to call my company.....I wind up going to check cashing place to cash my checks. Because of that, I'm closing the account. Maybe you don't like seeing my face, well God Bless you and your works as team. I'll go somewhere else where I won't get rejected.
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November 2017 by Minh Nguyen
This is the worst Bank Of American I ever been, don't come in unless you have no choice, it close to my house.
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July 2016 by Francesca Daugert
Hours are horrible 9-4 & no ext hrs for drive thru. Chase bank 830-6
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June 2016 by francesco chirichella
Never had a worse experience with a bank. And they started to charge me 12 dollars a month for "maintenance" w.o notifying me. Go to another bank that won't charge you monthly maintenence fees.
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January 2013 by Georgia
I agree this branch is the worst! Branch on County Line in Jackson MUCH better!
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February 2012 by Cynthia Jung
If you have anything you need to get done be sure you get there well before 5 cause they won't let you in not even 15 til 5.
