PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and adoption. Customers praise the PetSmart staff for their exceptional service and dedication to ensuring the happiness and satisfaction of pets and their owners. The staff at the Howell, NJ location are described as fully invested in their jobs, with the hiring manager doing a great job. The shelves are always stocked, and the floors are always clean, making it a favorite pet store for customers. While the corporate pricing is considered a bit high, the customer service is praised as pretty good. Employees are available to assist customers, answer questions, and help them find the items they need. The cashiers are also described as friendly and competent. One customer had a particularly exceptional experience with Becky, a PetSmart employee at the Howell location. Becky's empathy, genuine care for animals, and dedication to ensuring the happiness of the customer's pet were truly remarkable. She went above and beyond, even climbing a ladder to find a product the customer's pet had been wanting for months. This level of dedication and effort is unparalleled and truly sets Becky apart as an invaluable asset to the PetSmart team. Overall, PetSmart is praised for its wide selection of pet supplies and services, as well as its exceptional customer service, particularly at the Howell, NJ location.
People helpful. Store neat and clean. Well stocked.
March 2025
It's a great place. It has everything you need for your pets
December 2024
Love it. They have Everything for most types of Pets and even have birds, reptiles, hamsters for sale. Sad to see the kitty's waiting for adoption but Love when I see it empty.
