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June 2023 by Brien Dunphy
This review is specifically for the customer service at the Howell location.My experience with three people in particular has been fantastic. Taha (branch manager) as well as Chris and Robin (tellers) are incredibly welcoming, knowledgeable, and customer service oriented. They consistently make doing business with a huge bank feel hometown.They greet me personally and by name when I come in; and they are familiar with my banking needs. Their customer service is specifically why I remain with Santander. Great job guys!
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January 2023 by Larry
If I could give no stars let's just say haven't had an good experience in quite some time with Santander and we'll leave it at that, i certainly do not recommend banking with them. If I hadn't just purchased checks my accounts would of been closed the other day after the most recent horrific experience. They'll be losing several customers over their horrible customer service one we each run out of checks, we're then closing our accounts as an family and banking else where!!
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October 2022 by M M
I can’t say anything enough good things about the people at this bank. I have had some issues over the past two month that needed a lot of statements and various other paperwork. Everyone went above and beyond to help me. I have been a customer for a long time and will continue to bank at this branch. Again, thanks to everyone at this branch for your help. ?
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October 2022 by M Mazz
I can’t say anything enough good things about the people at this bank. I have had some issues over the past two month that needed a lot of statements and various other paperwork. Everyone went above and beyond to help me. I have been a customer for a long time and will continue to bank at this branch. Again, thanks to everyone at this branch for your help. ?
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July 2022 by Baby Jack
The staff there made me wait while they took care of every customer who walked in after me. Branch manager called me a week later to harass me about a bad review I left
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December 2021 by Vincent Wernerspach
I have been a customer to the Santander bank both for business and for personal accounts. Other than minor and rare instances my experience at this branch has been mostly positive and when minor issues have occurred the management and staff always rectified the problems to my satisfaction. Every counter representative knows me by name and I know most of theirs. This creates a great personal experience. I highly recommend Santander Bank's Howell branch to anyone within a 15 minutes drive!
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December 2021 by Luis Justiniano
Aunt traumatized by bank manger , make sure your accounts have movement on them , because they are trying to make your savings accounts dormant , especially for the elderly , if you don’t use it you may lose it!! which should be against by the way,lucky for her she caught the bank manager in time to save her account! Research what dormant account means , and close your account and go to a real bank. Santander has the worst reviews! And he mistreats the elderly and should be arrested!
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September 2021 by Tara Showers
This is by far the best branch for all your banking needs. The tellers are always extremely friendly and very efficient every time I visit this location. The branch manager is always available when I have a banking question or concern and I always feel like a valued customer at this location.
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April 2021 by Kvng Hype
place is terrible i repeat DO NOT GO HERE they take 1 hour to wait and it just terrible
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February 2021 by Tracy Brennan
Amazing customer service! Sherene (sorry if I spelled that wrong) went above and beyond to assist me with a problem yesterday. Thank you! Thank you!
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November 2020 by Google user
This is by far the best branch for all your banking needs. The tellers are always extremely friendly and very efficient every time I visit this location. The branch manager is always available when I have a banking question or concern and I always feel like a valued customer at this location.
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November 2020 by MrTourguide72
The staff is prompt and professional. They always make sure to take care of my financial needs and concerns!
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June 2020 by Wayne Brady
I opened an account some time in March... Now its June 30th, I still have yet to receive my debit card. I called the branch, used the website, and visited physically multiple times until now, and what I was told to visit ONE more time to verify my information to get the debit card sent in the mail. Basically I quit, and next time I visit this branch it will be to close the account. I wouldn't wish Santander bank to my worst enemy and I have 3 other checking accounts to compare this garbage service to.
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May 2020 by Lauren Adrey
On Wednesday April 25, 2020, I was in Howell Twshp, and I needed to cash a check, drawn on a Santander customers
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February 2020 by Thomas Lacey
Refused to cash a check due to my license just expiring mean while i have 3 forms of ID and a savings account here with a check made out to cash got three different answers and told to go to a different branch where they know me this is why i left this bank all together and moved to fulton i recommend everyone does the same
